Project Team Specialist

Job Description

Salary:

MIS Solutions, Inc. is a high-growth, entrepreneurial, information technology (IT) service firm offering unparalleled opportunities to advance your career. Join our team of friendly, high-energy professionals who love what they do! CRN Magazine has recognized MIS Solutions as one of the top 150 fastest growing Managed Service Providers in the United States.

Job Title:Project Team Specialist

Reports to:Project Manager

Job purpose

We are seeking a Project Team Specialist to perform technical support and project-related tasks. You will be responsible for installing, configuring, and troubleshooting hardware and software for our clients. This will require client interfacing and collaborating across all departments to perform installations and implementations.

Duties and responsibilities

Provide technical expertise and assistance to project- teams

Facilitates and contributes to the development of project plans and designs

Collect, analyze, and report on project data, using company tools and software

Assist the company with execution of project activities, including implementation and client communication

Assesses the competence, capabilities, and resources of vendors

Collaborate with design group to change plans if problems arise

Create and maintain project documentation, such as reports, manuals, and specifications

Ensure that project deliverables meet quality standards and specifications

Collaborate with the operations department to identify and troubleshoot problems

Conduct comprehensive penetration testing and vulnerability assessments on client environments, analyze findings, and deliver actionable reports to improve security posture

Lead the design, implementation, and ongoing management of MS365 security policies, focusing on risk mitigation, user access management, and proactive threat prevention to ensure secure and compliant usage across MIS and client organizations

Provide expertise in responding to and mitigating Business Email Compromise incidents in client Office 365 environments, including the identification of compromised accounts, email restoration, and implementing security measures to prevent future incidents.

Design and implement Mobile Device Management (MDM) policies and solutions for clients, ensuring secure management of mobile devices and data across their organization

Build, configure, and install Virtual Machine Infrastructure, ensuring seamless deployment and system integration within project timelines.

Collaborate with clients to review and renew cyber-insurance policies, ensuring alignment with current security posture and coverage requirements

Collaborate with project staff to plan and execute mail migrations across platforms such as Hosted Exchange, Microsoft365, and Google Workspace, ensuring smooth transitions and minimal downtime

Work with Project staff to perform cloud migrations and cloud refresh projects

Perform comprehensive network audits/assessments for potential clients, document technical findings and work closely with the Client Experience and Sales team to deliver insights that inform onboarding strategies

Conduct end-to-end research and development of security stack components, including evaluation of emerging technologies, prototyping, and integration of advanced threat detection and prevention mechanisms

Requirements

Three years minimum of general IT experience

Strong technical support and troubleshooting skills

Demonstrated ability to effectively research and learn new technologies independently

Strong documentation skills

Experience client-interfacing on a technical and professional level

Solid communication skills

Ability to understand both the various technical and administrative requirements for successful project completion

Experience working with Microsoft Office Suite

Basic experience with PowerShell scripting

Knowledge of Hypervisor technologies, such as VMWare ESXi, Microsoft Hyper-V, Proxmox, etc.

Basic knowledge of Microsoft365 and AzureAD administration

Fundamental Knowledge in basic email security protocols (e.g. SPF, DKIM, and DMARC)

Basic Knowledge of Incident Response Phases and Methodology

Experience in the administration, configuration, and troubleshooting of network firewalls and switches, with a strong understanding of network security protocols and best practices

Experience with Vulnerability Scanning and reporting tools (e.g. Nessus, OpenVAS, etc.)

Minimum Qualifications

Working conditions

The Project Team Specialist position usually works regular business hours but may be required to work additional hours to meet requirements. This position generally works in an office setting environment.

Full-time