Front of House Manager

Job Description

Join the Global Leader in VIBE Dining!

Why Join Our Team?

Industry-Leading Compensation:

Opportunities for Merit-Based Raises & Performance Incentives – Rewarding dedication, skill, and excellence in the Vibe Dining Experience.

Up to 10% of the base salary in performance-based bonuses

Comprehensive Benefits Package

Medical, Dental, and Vision Insurance

Group Life and Disability Insurance

Group Accident, Hospital Indemnity, and Critical Illness Insurance

Traditional and Roth 401(k) Plan

Exclusive Perks & Growth Opportunities

Employee Dining Discounts and/or Complimentary Onsite Meals

Career Development & Limitless Growth Opportunities

If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.

Paid Time Off

Employee Assistance Program (EAP)

Commuter and Dependent Care Benefits

What You’ll Do

As a Restaurant Manager with THE ONE GROUP, you will be responsible for overseeing daily front-of-house and back-of-house operations, ensuring smooth service, and leading a team to deliver unforgettable guest experience. You’ll play a crucial role in maintaining service excellence, team development, and financial performance while fostering a dynamic, high-energy dining atmosphere.

Key Responsibilities

Operations Leadership

Oversee daily restaurant operations, including front-of-house and back-of-house management

Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience

Monitor product quality, vendor relationships, and compliance with sanitation and safety regulations

Organize and supervise staff shifts, ensuring optimal floor coverage

Implement and uphold company policies and hospitality standards

Team Development & Staffing

Recruit, hire, and onboard top talent to build and maintain a high-performance team

Train and mentor employees in customer service best practices and operational excellence

Conduct performance appraisals and provide constructive feedback to improve productivity

Foster team morale and motivation, ensuring a collaborative and high-energy work environment

Guest Satisfaction & Brand Development

Deliver superior service and maximize customer satisfaction

Handle guest concerns with professionalism and efficiency, ensuring positive resolutions

Uphold THE ONE GROUP’s brand image and develop initiatives to enhance its local presence

Promote the brand through word-of-mouth marketing, restaurant events, and local partnerships

Recommend creative ways to attract new guests, including social media engagement and promotions

Financial & Business Performance

Monitor restaurant revenue and expenses, ensuring profitability and cost control

Identify areas to optimize sales, reduce waste, and improve overall financial performance

Work with leadership to develop marketing and promotional strategies to increase guest traffic

Create detailed reports on weekly, monthly, and annual revenues and expenses

Maintain oversight of inventory and ensure effective purchasing strategies

What We’re Looking For

Proven leadership experience as a Restaurant Manager, General Manager, or Hospitality Manager

Strong customer service background with a focus on guest experience and operational excellence

Extensive food and beverage knowledge, with the ability to educate staff on menus and ingredients

Familiarity with restaurant management software (OpenTable, Avero, POS systems, etc.)

Strong leadership, communication, and problem-solving skills

Acute financial management skills, with experience handling budgets and P&L reports

Why STK is Your Next Career Move

Full-time