Client Support Specialist

Job Description

Job Title: Client Support Specialist

Location: Surge Staffing Headquarters

Position Type: Full-time – On-Site

About Surge Staffing:

Surge Staffing is a leading staffing agency committed to providing exceptional workforce solutions to our clients across various industries. With a focus on quality service and unparalleled client satisfaction, Surge Staffing prides itself on delivering top-notch staffing solutions tailored to the unique needs of each client.

Job Description:

Summary: Join Surge Staffing as a Client Support Specialist and gain hands-on experience supporting our branches, managing accounts, and engaging with vendors.

Primary Responsibilities:

Assist in training branches and managers on internal and external systems.

Update and maintain MSP accounts, including time, expenses, and payments.

Conduct audits on MSP accounts to ensure accuracy and compliance.

Participate in conference calls with vendors and MSPs.

Provide support for office inquiries and resolve issues related to MSPs.

Assist in coordinating and attending training sessions for office staff.

Collaborate with customers to address concerns and provide solutions.

Support accounts receivable tasks and assist with collections as needed.

Qualifications:

Strong communication and organizational skills.

Proficiency in Microsoft Office Suite and internet research.

Detail-oriented with the ability to multitask effectively.

Ability to work collaboratively in a team environment.

Availability to work full-time at our Columbus, Ohio headquarters.

Willingness to travel to various locations as required.

Equal Opportunity Employer: Surge is an equal opportunity employer, committed to diversity and inclusion in employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other protected status under applicable law. Surge provides reasonable accommodations for individuals with disabilities in employment and related activities. To request accommodation, please contact Human Resources at .

How to Apply: Visit Surge Staffing Careers to explore internship opportunities and submit your application online.

Job Type: Full-time

IND1

Full-time