Patient Access Representative (remote after 3 months)

Job Description

This position will eventually become a remote job. The contractor will be required to report onsite for the first 2-3 months of employment.

Required Skills & Experience

-HS Diploma

-2+ years healthcare call center experience OR front desk experience at doctor’s office with multiple physicians

-Proficient in EHR/EMR software

-2+ years experience scheduling patient appointments for multiple physicians

-40+ WPM typing speed

Nice to Have Skills & Experience

-Proficient in Epic software

-Experience verifying insurances

-Basic experience with Excel and standard workbooks

-Experience with Genesis phone system

Job Description

An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday.

Fully remote