Service Support Analyst-Expert (Red Hat OpenShift, AWS, Azure

NCDPS-776863

Sample Role Types: Desktop Support Analyst, Help Desk Support Analyst

Description (including, but not limited to):

1. Technical assistance, support, and advice to end users for hardware, software, and systems

2. Hands-on technical and functional assistance to business and technical users

3. Remote technical and functional assistance to business and technical users

REQUIRED/DESIRED SKILLS

Skills Required/

Desired Experience

Red Hat OpenShift virtualization experience of at least three years. Required 3 Years

AWS and Azure experience Required 2 Years

Understanding of ServiceNow ticket process. Required 2 Years

Active Directory and Linux experience Required 4 Years

Experience working in highly dynamic environment where priorities change constantly. Required 2 Years