Employee Relations Manager

Salary : $70,229.41 - $89,974.81 Annually

Location : St. Augustine, FL

Job Type: Regular Full-time

Job Number: 2023-02261

Department: Human Resources

Opening Date: 09/19/2025

Closing Date: 9/25/2025 11:59 PM Eastern

FLSA: Exempt

Bargaining Unit: NA

Pay Grade: 21

Position Description

St. Johns County Board of County Commissioners is seeking a Employee Relations Manager for our well-established Human Resources Department whose headquarters are located in beautiful St. Augustine, Florida.

St. Johns County residents enjoy a healthy quality of life with many perks including one of the top-rated public-school systems in the State of Florida, miles of beach shoreline, peaceful estuary scenery of the St. Johns River, long established agriculture and equestrian scene, and the nation's oldest city, historic St. Augustine. In 2019 St. Johns County was ranked the 10th fastest growing county in the United States showcasing that there is truly something for everyone in St. Johns County!

The St. Johns County Human Resources Department is dedicated to building strategic partnerships and fostering collaboration to attract, develop, and retain a high-performing workforce. The department promotes a healthy, safe, and productive work environment for employees, departments, community partners, and the public - all with the goal of positioning St. Johns County as an employer of choice.

Examples of Duties

The ideal Employee Relations Manager candidate must possess St. Johns County's core values of Dedication, Openness, Adaptability, Visionary, Fiscal Responsibility, Integrity, Humility and must work well in a collaborative team environment. Some of the specific tasks include but are not limited to:

Serves as a designated human resources professional responsible for various employee relations matters such as employee complaints, grievances, performance issues, and disciplinary actions, facilitates clear communication, coordination, and ensures that inquiries, updates, and issues are handled efficiently and effectively.

Consults with managers and department heads utilizing knowledge of employment regulations, laws, procedures, and policies in areas of performance issues, disciplinary actions, behavior modification, conflict resolution, harassment and discrimination. Makes recommendations to avoid grievance, complaints or legal repercussions.

Monitors, researches and assists with developing policies and procedures to ensure compliance with all applicable federal, local, and state laws (ADA, ADEA, FMLA, FLSA, EPA, PDA, NLRA).

Conducts investigations and recommends appropriate course of action for resolution of employee complaints and grievances.

Prepares accurate, technical and highly detailed reports/documentation regarding employee labor relations investigations and grievances, collective bargaining agreements and negotiations, and general employee relations matters.

Proposes the development of training programs for various organizational levels to improve the quality of supervision and employee development.

Manages highly confidential human resources information and exercises sound judgment in handling or working with confidential data and situations.

Minimum Qualifications

Candidates for the Employee Relations Manager are encouraged to apply if they meet the following minimum qualifications:

Bachelor's Degree from an accredited college or university in Business Administration, Public Administration, Human Resource Management, Labor Relations or a related course of study to the occupational field.

A minimum of five (5) years of relevant work experience administering employee relations programs.

PHR, SPHR, or SHRM-SCP is preferred.

Demonstrated expertise in multiple human resources function areas.

Must possess and maintain a valid Florida driver's license and any other endorsements necessary to legally operate vehicles used while assigned to this position.

Must possess good interpersonal and communication skills to serve others.

Must be able to comprehend, speak and write the English language.

Proficient in Microsoft 365.

Supplemental Information

NOTE TO APPLICANTS:

Candidates may apply through St. Johns County's Online Application System:

Applications must be submitted through St. Johns County's Online Application System in order to be considered. Paper documents, emailed resumes or otherwise are not accepted in lieu of an application. All applications must be submitted before the advertised closing date.

St. Johns County Board of County Commissioners is a drug free workplace and equal opportunity employer.

All employment actions are taken without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information.

Please visit St. Johns County's Benefit site for more detailed information:

For employees hired on or after January 1, 2024, benefits will become effective the first of the month following 30 days from their date of hire.

01

Please select the highest level of education you currently possess.

Did not complete high school or GED program

High school diploma or GED program

Associate's degree

Bachelor's degree

Master's degree

Doctorate degree

02

Please select the amount of work experience you possess administering employee relations programs.*Please be advised your selection must be detailed on your application and must be verifiable.*

No experience

Less than one year

One year but less than three years

Three years but less than five years

Five years but less than eight years

Eight years or more

03

Do you currently hold any of the following professional Human Resources certifications? (Select all that apply)*Please be advised your selection must be detailed on your application and must be verifiable.*

PHR (Professional in Human Resources)

SPHR (Senior Professional in Human Resources)

SHRM-SCP (Society for Human Resource Management - Senior Certified Professional)

None

04

In the text box below, please summarize your experience across multiple human resources functional areas. Be sure include which areas you have worked in and the length of your experience in each.

Required Question