Leasing & Marketing Assistant- The Mark Athens

The primary function of the Leasing & Marketing Assistant is assisting in the planning of community events, actively participating in on-and off-campus activities, and providing service to prospective residents to meet specific goals as outlined by the Community Manager. The Leasing & Marketing Assistant should be outgoing and must act as a quality leader to the Community Ambassadors.

Reports to: Community Manager

Direct Reports: None

Roles and Responsibilities

The duties listed below are an outline of the Leasing & Marketing Assistant's responsibilities and should not be considered an all-inclusive list. As the needs of the community change, these duties may be modified as needed.

Leasing & Marketing

Monitor and maintain model and tour route on a daily basis

Assist with the maintenance of property curb appeal

Assist in tracking and reporting of leasing data, metrics and goals

Assist in developing and executing methods to retain residents and gain new ones

Create and maintain relationships with vendors

Organize and manage monthly resident events

Organize and manage monthly marketing events

Prepare for and execute housing fairs and other on campus events

Assist with social media campaigns to maintain a social media presence

Ensure follow up activities take place for all prospective residents

General Administration

Report on time to your shift

Ensure confidentiality of client, resident, and company information

Understand and adhere to the Landmark Properties policies and procedures

Maintain a clean and professional work environment

Assist in roommate placement and matching

Understand the lease document and all related addendums and be able to clearly communicate to prospective resident and parents all relative information

Participate in all move-in related activities

Manage time efficiently and effectively

Financial Management

Assist in maximizing revenue and occupancy

Assists in collecting rents, security deposits, and other income as requested

Operates marketing activities within the confines of the marketing budget, deviating only with prior approval

Provide documentation/receipts for all company purchases

Personnel

Co-Facilitate annual Leasing Training

Assist in tracking Leasing Ambassador performance through lease audits

Customer Service

Understand the needs and expectations of prospective residents, clients, and vendors and exceed their expectations

Develop a sense of community among the prospective residents and staff

Maintain active and effective communication with prospective residents, parents, and university personnel

Represent the community and Landmark Properties in a professional manner

Maintain a positive community environment for both prospective residents and associates and encourage participation in events and activities

Assist future residents in mediation conflicts, both proactively and reactively

Assist in keeping the community clean by surveying common areas regularly and reporting any concerns and / or helping to clean up when necessary

Risk Control

Document and address behaviors of residents that violate the law or the community lease agreement

Identify and report safety and security risks to the Community Manager

Work Environment

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for purposes of Company business.

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Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.