Equity Client Operations - Operations Analyst

Role: Equity Client Operations - Operations Analyst

Start: ASAP

Duration: 6 months (inside IR35)

Location: London onsite full time Monday to Friday 08:30 - 18:30hrs

Your Impact

Are you passionate about client service, risk management and Equities markets? Do you enjoy working in a dynamic and fast paced environment. We’re looking for a professional to join our Equities Client Ops team in London. Successful candidates will have the opportunity to use their skills to partner with Sales/Trading, engineering and other operations teams to facilitate the growth of the Post trade Equity Global Business and to service our top tier clients as well as participate in middle office initiatives to increase STP

Our Impact

Equities Client Ops within Global Banking & Markets division, facilitates the full post trade life cycle management of cash equities, prime brokerage and synthetics. Our top tier clients range from global asset managers to private banks. As well as day to day trade management, middle office initiatives are focused on increasing STP and reducing settlement fails to drive scale across the GBM business; with an emphasis on also improving the client experience.

Reponsibilities:

Products and Markets/Risk Management:

Understand the products, nuances across global markets (Asia, EMEA, Americas) and business supported by the team

Liaise with Sales to ensure timely/accurate booking of new trades and amendments to existing bookings

Ensure correct timely allocation for executed trades

Identify and reconcile trade booking errors

Pre-matching and management of fails and settlement issues

Focus on critical market allocations, pre-matching through to settlements

Relationship management:

Establish strong working relationship with the Business and other teams such as Engineering, Operations teams

Build a strong partnership with our clients in order to improve the pre-matching/allocation process and client service

Provide assistance to other business units on trade related queries and act as an intermediary and liaise with Sales where necessary.

Leadership skills:

Identify process inefficiencies and actively contribute to process re-engineering to improve trade flow

Drive change by implementing new initiatives/projects

Skills & Experience

Previous experience in a Middle Office role

Excellent client service skills with experience gained within a fast paced Client Service/ - Operational role

Strong Team-working skills – for working with both internal departments in London and globally

Excellent communication and interpersonal skills

Ability to thrive under pressure

Ability to work in dynamic environment, proven history of being able to react to changing priorities

Product knowledge – ideally of cash (confirmations and/or settlements) and or equities deriv products

Track record in the development of client relationships with key stakeholders, both internally and externally

Preferred knowledge of global markets, CTM, DTCC, Traiana, prime brokerage, synthetics