Position Summary
1. Contribute to expanding the product's market coverage by setting up a product line-up operation plan.
2. Contribute to maximizing sales and minimizing loss by managing product lifecycle and developing pricing strategy to meet the target sales for the product.
Role and Responsibilities
[Project planning] Planning the business growth, managing portfolio, planning Go-to-Market
strategy for Samsung Care+, aligning with Global direction and target.
[Operation strategy] Managing well the operational status including GTM preparation, giving
solution to issues with internal teams and external partners.
[Price management] Developing price strategy by segment and model ensuring healthy
product PnL with market competitiveness
[Partner management] Working closely with partners to ensure smooth execution in order to
deliver best service to customers.
[Service operation] Manage Service Portal daily and weekly, follow up performance with
solution, handle CS (Customer Service) and VOC (Voice of Customer) to ensure smooth
customer experience.
Skills and Qualifications
• Project management, problem solving, self-organized in detailed manner
• Data analysis and MS Office is a must
• Discipline, proactive, well-interpersonal communication skill
• Fluent in English
• Good in presentation skill
• Mobile usage environment & app UI/ UX/ back-end knowledge are more welcome but not a must
#Li-SAVINA
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
R108721