Customer Service Representative - Hourly

We are seeking highly skilled and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will be responsible for providing exceptional service to our clients, addressing their needs, and ensuring their satisfaction with our services.

As a Customer Service Representative, you will be the primary point of contact for our customers, handling inquiries, resolving issues, and providing solutions to their problems. You will work closely with our operations team to ensure that all customer requests are met promptly and efficiently.

Key responsibilities include:

Responding to customer inquiries and resolving issues in a timely and professional manner

Providing information about our services and answering questions from customers

Handling customer complaints and concerns in a constructive and respectful manner

Working collaboratively with the operations team to resolve customer issues and improve overall service quality,