Roofing Repair Scheduler

Lifetime Quality Roofing is a multi-year, industry award winning company that is your all-in-one roofing and solar energy provider. Growing from $1.2 Million annual sales to over $40 Million. Headquartered in Columbus, OH and locations in Cincinnati, Cleveland, Dallas, Austin, Pittsburgh, and Tampa. With 50 years of combined roofing and solar energy experience; Lifetime Quality Roofing is insured, bonded, and a nationally recommended roofing company. Come be a part of our expanding and evolving team!

We are looking for a detail-oriented Roofing Service Scheduler to join our Production & Construction Division. This crucial role involves coordinating local and regional service operations, ensuring our high standards of quality and efficiency are consistently met. The successful candidate will be responsible for leading and coordinating a team of service technicians, ensuring they have the necessary support to deliver exceptional service to our clients.

If you are passionate about construction and possess strong logistical skills, we encourage you to apply. Join our collaborative and supportive environment, leverage your talents to support the growth and development of exciting construction projects, and become a key player in our success.

Responsibilities:

Dispatch and schedule technicians and other personnel to client properties within their assigned territories.

Coordinate service schedules and manage workflow to meet project deadlines.

Oversee service coordination and manage service team performance.

Support service policies and procedures to enhance operational efficiency.

Ensure compliance with safety regulations and industry standards.

Act as a point of contact for client inquiries and resolve any issues promptly.

Assist with regular training sessions for team members to improve skills and knowledge.

Analyze service metrics and implement strategies for continuous improvement.

Requirements:

3 - 5 years experience in construction operations, service management, and/or dispatching required.

Experience as a dispatcher or related role is highly desired.

Proficient with data entry and using various platforms and tools for documentation.

Strong communication and interpersonal skills.

Ability to analyze data and make informed decisions based on metrics.

Familiarity with industry safety regulations and compliance standards.

Compensation & Benefits:

50k -60k Annually

Competitive base salary + additional incentives

Health insurance

Health savings account (HSA) option

401(k) with up to 3.5% company match

Dental Insurance (at no cost to employee)

Vision Insurance (at no cost to employee)

Long-Term & Short-Term Disability (at no cost to employee)

AD&D Insurance (at no cost to employee)

Life Insurance (at no cost to employee)

Paid time off (15 days)

Referral program