Customer Experience Evaluator (Mystery Metrics)

Job Description:

We are seeking detail-oriented individuals to join as Mystery Metrics Experts. In this role, you will evaluate customer service quality across retail stores, phone support, and online interactions. Your feedback will help improve employee training and enhance customer satisfaction.

Responsibilities:

Visit local retail locations and assess service interactions

Conduct phone calls to evaluate staff friendliness and product knowledge

Test online or video-based customer support channels

Submit structured feedback reports clearly and on time

What We Offer:

Weekly Pay — Assignments are paid individually and disclosed upfront

Flexible Hours — Choose projects that fit your availability

Training Provided — Onboarding materials and sample reports included

Career Growth — Opportunities for repeat and long-term work

Work-Life Balance — Most tasks take 30–90 minutes