Service Manager Lincoln

Job Description

Service Manager – Shults Ford Lincoln

Lead With Excellence. Drive With Purpose.

Are you a results-driven leader who thrives in fast-paced, customer-focused environments? Shults Ford Lincoln – the #1 Volume Ford Lincoln Dealership in Pennsylvania – is seeking a Lincoln Service Manager to lead our luxury service operations and continue our tradition of excellence.What We’re Looking For:

• 3+ years as a Service Manager (or Assistant Manager ready for the next step).

• Ford or Lincoln experience preferred but not required.

• Proven ability to lead high-performing teams with a focus on results and customer satisfaction.

• Strong leadership, coaching, and conflict resolution skills.

• Knowledge of warranty, compliance, DMS, and operational reporting.What You’ll Do:

• Lead, coach, and grow a team of advisors, technicians, and support staff.

• Deliver premium, white-glove service experiences that retain customers and elevate the Lincoln brand.

• Oversee daily operations and manage KPIs, profitability, and warranty processes.

• Partner with sales and parts to ensure dealership-wide success.Compensation & Benefits:

• Competitive base salary + uncapped performance bonuses.

• 401(k) with company match.

• Full medical, dental, and vision coverage.

• Generous paid time off – including your birthday!

• Vehicle purchase & service discounts.

• Life insurance and long-term financial planning support.Growth & Culture:

• Ongoing manufacturer training and leadership development.

• State-of-the-art facilities with the latest technology.

• Fast-track opportunities within a growing dealership group.

• A supportive, energetic team culture where your leadership makes a visible impact.

• Work-life balance – closed Sundays and family-friendly scheduling.Why Shults Ford Lincoln?

You won’t just manage a service department—you’ll lead a luxury service team in a dealership recognized for excellence and innovation. Here’s your chance to build a legacy of success, deliver 5-star customer experiences, and be rewarded for your results.

Ready to Take the Wheel?

Shults Ford Lincoln is proud to be an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, age, disability, veteran status, or any other protected category.

Full-time