Customer Service

What's the role about?

Customer Service / Brand Ambassador

Alcohol and Food Sampler

Get a Taste of Something New - Join our Brand Ambassador Team!

Package: £14.34/hour (includes holiday pay) + performance-based incentives

Contract: Zero Hours

Days: Thursdays to Sundays

Shifts: 10:30am - 3:30pm or 12 - 5pm

Location: Stanway, Colchester

Are you passionate about drink and food, confident speaking to people, and looking for flexible, rewarding work? We’re on the lookout for enthusiastic customer service Brand Ambassadors to deliver engaging in-store sampling experiences that inspire shoppers and showcase leading products.

As a customer service Brand Ambassador, here's what you'll do:

Engage with customers in-store to promote and sample drink and food products, including alcoholic beverages on some shifts

Communicate product benefits confidently and accurately

Drive sales by providing an enjoyable and informative customer experience

Represent premium brands with energy and professionalism

Why Join Us?

Flexible Work Pattern - Choose your shifts in advance to fit around your lifestyle

Great Pay & Perks - £14.34 per hour, plus performance-based incentives (gift vouchers, hampers, & more)

Ongoing Opportunities - Consistent shifts with room for growth

Full Training Provided - Includes Level 2 Food Hygiene certificate

Positive Team Culture - Join a fun, supportive, and professional environment

About You:

We’re looking for confident communicators who...

Are comfortable handling and sampling alcohol products when required

Are reliable, professional, and customer-focused

Enjoy engaging with the public

Are enthusiastic about food and retail

Have experience in promotions, events, sales, retail, hospitality, marketing, or customer service (preferred but not essential)

Apply now and let's create memorable experiences together!

More about us...

At REL Field Marketing, our colleagues are valued, supported, and set up for success by empowering them with the tools, training, and opportunities to excel in a dynamic environment. We are committed to fostering an inclusive, welcoming workplace where everyone can thrive and celebrate individuality.

Awards

We are an Award-Winning Workplace! We’re proud to be recognised as one of UK & Europe’s Best Workplaces™ every year since 2015, with additional accolades:

UK’s Best Workplaces™ for Women (since 2018)

UK’s Best Workplaces™ for Wellbeing (since 2022)

UK’s Best Workplaces™ for Development (since 2024)

UK’s Best Workplaces™ in Consulting & Professional Services (2023)

Happiest Workplace Award (WorkL, 2023)

We’re also the most awarded agency in our industry, with multiple FMBE awards (our industry awards) and more Agency of the Year titles than any competitor.

Sustainability

Looking for a company committed to a Sustainable Future? Our environmental achievements include...

Ecovadis – Silver Award

ISO 14001 & ISO 27001 Certifications

Cyber Essentials Accreditation

Partnership with Oblong Trees

Ready to join a workplace where your talents are recognised, your growth is supported, and your success is celebrated? Join us!

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#EntryLevel #Sampler

Zero Hours Contract