Customer Service Representative (CSR 1)

Description

CSRs are responsible for the successful management of customer relationships that lead to meeting monthly office performance goals.

Essential responsibilities include:

Superior Customer Service and Relationship Building

Contacting & developing solutions with customers

Accurately maintaining customer records

Processing loan applications, customer payments, and loan closings

Marketing & Solicitation

General support of the office manager and other staff to reach performance goals

Qualified applicants should have:

Strong communication, organizational, and problem-solving skills.

Prior Finance, Retail, or Sales experience.

Ability to work beyond our standard weekday hours if necessary to meet business goals.

Basic Computer Proficiency

High school diploma or equivalent

Valid driver's license, reliable personal transportation