Bev Cart/Server PT

Job Details

Rivers Edge - Shallotte, NC

Description

East Coast Golf Management, Inc., is now hiring Beverage Cart Attendants/Servers at our River's Edge Golf Club located in Shallotte, NC!

As a company, we pride ourselves in building our employees' skills in the workplace and promoting from within. When we see talent, we recognize it, and we build it.

Employees of ECGM enjoys the benefits of:

Complimentary employee meal during your shift (certain restrictions may apply).

20% discount on F&B excluding alcohol, tobacco, and food specials.

Cost +10% off all Golf Shop merchandise excluding sale items.

Complimentary Golf

Booking window after 2pm the day before requested tee time

Must be approved by the Head Golf Professional

Up to three complimentary guests

POSITION SUMMARY

The Beverage Cart Attendant/Server Is responsible for food and beverage service on the golf course, stocking car and replenishing, managing daily inventory on concession cart, and providing quality customer service. They will also be responsible for serving guests by providing courteous and efficient service that meets or exceeds the guest’s dining expectations.

ESSENTIAL FUNCTIONS

Stock beverage cart on a continuous basis with items according to established departmental guidelines

Drive beverage cart across/around golf courses

Greet each golf group in a positive manner

Promote sales/upsell beverage cart items

Accommodate special guest requests

Keep beverage cart clean and sanitary at all times

Responsible for recording accurate sales, properly handling transactions, and daily cash drops that will be reflected in periodic audit banks

Record items removed from cooler on inventory sheets provided

Maintain an inventory sheet that reflects daily sales.

Enter sales in POS system accurately

Properly report Tips received daily

Clean up beverage carts and ready for next use – restocking to PAR levels provided

Properly dispose of any trash

Supports a strong commitment to provide excellent guest service and ensures a pleasant and enjoyable dining experience for snack bar patrons.

Completes training requirements and follows service standards as trained.

Greet guests promptly and courteously.

Understands and executes established procedures for verifying guest’s ability to legally purchase and consume alcohol and knows how to prevent a guest from overindulging.

Learn all menus and can communicate all food and beverage offerings.

Prepare guest orders as needed, to include sandwiches, hot dogs, etc.

Effectively uses suggestive selling techniques while taking guest orders.

Records and prepares food and beverage orders, enters orders into the computer system, and safely delivers orders to guests.

Monitors and addresses guest needs during meal.

Collects monies owed for food and beverages and properly performs all guest check accountability procedures.

Performs tip declaration activities

Performs daily cleaning activities, and all open and closing checklist items as may be appropriate with your assigned shift.

Performs food running and station set-up / break-down responsibilities as assigned.

Flexibility with work schedule and availability to meet business demands.

Performs any other duties, assignments and responsibilities as requested.

Follow all health department rules and regulations for food prep and sanitation requirements

Provide your own cash bank (suggested amount $100-$150 in change and small bills)

OTHER FUNCTIONS

The Beverage Cart Attendant/Server may also:

Be required to stand, sit, walk and occasionally to lift up to 25 pounds

Provide your own cash bank (suggested amount $100 in change and mixed denomination bills)

Perform other duties as required by management

Qualifications

POSITION QUALIFICATIONS/REQUIREMENTS

Education/Credentials:

Must be able to drive a golf cart

High School education or equivalent experience

Local and state required license(s)

Ability to work outdoors in all-weather climates

Good interpersonal skills, enjoy working with people

Good mathematical, cash-handling skills

Experience:

Must be outgoing, friendly and enjoy interaction with patrons/guests

Flexibility with work schedule and availability to meet business demand

Ability to calculate figures and make change

Knowledge of proper dining service procedures

Maintain appearance, attire, and hygiene standards

Follow established sanitary practices of hand washing and handling of service ware

Ability to operate computerized Point of Sale register system

ECGM’s Core Competencies

Accountability: Ability to accept responsibility and account for his/her actions.

Adaptability: Ability to adapt to change in the workplace.

Customer oriented: Ability to take care of the customers’ needs while following company procedures.

Enthusiastic: Ability to bring energy to the performance of a task.

Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.

Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.

Interpersonal: Ability to get along well with a variety of personalities and individuals.

Responsible: Ability to be held accountable or answerable for one’s conduct.

Safety awareness: Ability to identify and correct conditions that affect employee safety.

Tolerance: Ability to work successfully with a variety of people without making judgments.

Knowledge & Skills

Accuracy: Ability to perform cleaning duties accurately and thoroughly.

Oral Communication: Ability to communicate effectively with others using the spoken English word.

Detail Oriented: Ability to pay attention to the minute details of every task.

Energy: Possesses the ability to work at a sustained pace and produces Quality work.

Organization: Possesses the trait of being organized or following a systematic method of performing each task.

Other Requirements

Valid Driver’s License

Must be 21 years of age or older

Must have excellent vision

PHYSICAL REQUIREMENTS

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs./day)

Physical Demands

Lift/Carry

Stand

C

Walk

C

Sit

O

Handling / Fingering

O

Reach Outward

C

Reach Above Shoulder

C

Climb

O

Crawl

O

Squat or Kneel

C

Bend

C

10 lbs. or less

C

11-20 lbs.

C

21-50 lbs.

O

51-100 lbs.

N

Over 100 lbs.

N

Push/Pull

12 lbs. or less

C

13-25 lbs.

C

26-40 lbs.

O

41-100 lbs.

N

WORK ENVIRONMENT

The Beverage Cart Attendant/Server works inside and outside in different weather conditions, which vary across locations. This is a fast-paced environment with multiple interruptions. The position requires standing for extended periods. The schedule includes holidays and weekends and may be changed as needed to meet demand.