Regional Director

Job Description

We are currently seeking a REMOTE Regional Director to oversee the operations and strategic development of our student exchange program within the United States. This role is responsible for building and leading a team of local coordinators and field managers, ensuring high-quality service delivery, and fostering strong relationships with schools, host families, and other stakeholders. We offer extraordinary benefits and a company culture that is unmatched in our industry. If you feel you can meet our requirements and want to work with an amazing group of people and families, please apply. We are waiting to talk to you!

Key Responsibilities

Team Leadership & Management:

Lead and provide direction to the regional team, ensuring they are motivated and perform to their potential.

Oversee the recruitment of local coordinators to meet team goals.

Plan and hold weekly meetings to support, encourage, and train your team.

Give regular feedback and help develop your team's skills.

Promote a positive company culture and collaboration with other departments.

Operational & Strategic Planning:

Identify growth opportunities and develop plans to expand the program's presence.

Oversee daily operations, including budgeting, forecasting, and performance metrics.

Work with the admin team to develop annual training or team-building content for in-person and virtual meetings.

Ensure all company policies and procedures are followed, including compliance with CSIET, DOS, local, state, and federal laws and regulations.

Program & Stakeholder Relations:

Focus on quality and timely placement of students with reputable host families.

Establish and maintain strong relationships with key clients, schools, host families, and other stakeholders.

Assist in implementing program policy updates to training, handbooks, and orientations.

Check in monthly with at least five students and host families to ensure quality control and program satisfaction.

Resolve complaints and concerns professionally and in a timely manner.

Report any counseling issues to a supervisor or support services within 24 hours.

Required Qualifications

Prior experience in the international student exchange field.

Strong leadership, management, and problem-solving skills.

Excellent communication and interpersonal abilities.

Cultural sensitivity.

Ability to work within an approved budget and implement cost-saving measures.

Basic knowledge of Microsoft Word, Excel, Canva, Dropbox, PowerPoint, and social media platforms.

Ability to work from a quiet workspace with reliable internet and a mobile phone for 24/7 emergencies.

A clear criminal background check is required upon hiring and annually thereafter.

Sexual harassment training for supervisors is required upon hiring and biannually thereafter.

Benefits

· Enjoy the flexibility of a full-time remote position, managing your own schedule while earning a salary of $45,000 a year, with the added potential for goal-based bonuses. This role requires the use of your own personal computer and cell phone.

· Flexible schedule with “core hours” available

· 9 Paid Holidays plus reduced work schedule from 12/25 –

· Additional 5 days of Unpaid Time Off

· School and Childcare Activities Leave

· Pregnancy Disability Leave

· Organ and Bone Marrow Donor Leave

· Paid Sick Leave

· Paid Vacation

· Reproductive Loss Leave

· Schedules Performance Reviews

· Supplemental Insurances such as Aflac, Legal, Life

· Paid Bereavement Leave

· Paid Jury Duty

Physical Demands

This is a professional role that may require sitting, standing, stooping, and bending for various lengths of time. A clear speaking voice and finger dexterity are necessary, along with the ability to use a telephone and laptop. The position may require travel by car and airplane.

Please email resumes to Description

United Studies offers several programs for hosting international students in America. These include High School Exchanges, Summer Work & Travel, Camp Counselor, and Short-Term Homestay programs.

Our programs are designed to promote educational and cultural growth between the United States and other countries. United Studies operates under the vision that international exchange can and will broaden understanding between people from all parts of the world.

Full-time

Fully remote