Product Delivery Associate, Supplier Payments

Description

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.

As a Product Delivery Associate in Supplier Payment Products, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.You will collaborate closely with cross-functional teams, including Payment Operations, Global Supplier Services, Line of Business partners, and technology team partners across the firm, working together to identify opportunities for continuous improvement and innovation. Your work will be informed by user research and customer feedback, enabling you to enhance existing offerings and develop new features that address evolving business needs. We are seeking a dedicated and forward-thinking team member with a strong track record of achieving customer-focused outcomes and delivering results. Your contributions will be essential to providing a best-in-class invoicing and payments experience for internal users, suppliers, and Payment Operations team members, and to the ongoing success and evolution of our Supplier Payment products.

Job responsibilities

Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies

Contributes to change management activities across functional partners and documents adherence to the firm’s risk, controls, compliance, and regulatory requirements

Documents blockers and impediments to aid with dependency management and resource availability

Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines

Actively manage content and status of epics and stories in Jira to progress work along product development lifecycle

Assess and help manage intake, key dependencies, risks and issues across product development lifecycle

Perform hands-on functional, integration, and user acceptance testing, while managing and coordinating testing efforts across teams.

Facilitate completion of Regulatory, Risk, Controls and Compliance assessments and requirements in collaboration with Product Management

Ensure end to end business, operational and change readiness by working across product teams and functional partners to vet that processes and capabilities are in place and coordinated

Partner with the Product Manager to support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers

Analyze, track and evaluate product metrics including work to time, cost, and quality targets across the product development life cycle

Required qualifications, capabilities, and skills

2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area

Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area

Exposure to operational management and change readiness workstreams

Proficient understanding of the product development life cycle

Experience with product life cycle activities, including discovery and requirements definition

Foundational knowledge of data analytics and data literacy

Experience conducting functional validation of product features in testing and production environments

Deep understanding and documentation of customer and user experience journeys

Experience researching new and emerging technologies and industry use cases

Proficiency with Microsoft Office suite and Agile tools such as JIRA and Confluence

Experience designing Figma wireframes aligned with system requirements

Preferred qualifications, capabilities, and skills

Emerging knowledge of product release and deployment processes

Commitment and self-motivation suitable for a start-up team environment

Strong work ethic, with independent problem-solving, project management, and initiative delivery proficiency

Advanced critical thinking skills (you leave no stone unturned in your analytical thinking)

Comfort navigating a large organization and partnering with diverse stakeholders

Passion for staying up to date with evolving technology