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Connected Banking Product Manager

Company:
JPMorganChase
Location:
Columbus, OH
Posted:
September 19, 2025
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Description:

Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Connected Banking, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

Develops a product strategy and product vision that delivers value to customers

Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Act as Subject Matter Expert (SME) by demonstrating comprehensive understanding of current product features and services; capable of fluently discussing and addressing questions related to team’s scope.

Manage 0 to 1 end-to-end creation and delivery of new & enhanced features to drive product roadmap forward, from initial discovery and product requirement definition to feature releases and rollouts in partnership with Change Management.

Document business and technical requirements within JIRA including acceptance criteria, and overall user story details to facilitate timely feature delivery in partnership with engineering team.

Independently drive initiatives forward by obstacles, identifying solutions, and looping in key partners where needed.

Partner with Design, Research, and Content teams to conduct market research and competitive analysis to identify opportunities for product innovation and differentiation.

Lead cross-functional teams, including engineering, design, analytics, marketing, and sales, to deliver high-quality products on time and within budget.

Champion the voice of the customer, ensuring that product decisions are informed by user feedback and data-driven insights.

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product management or a relevant domain area

Advanced knowledge of the product development life cycle, design, and data analytics

Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Advanced knowledge of JIRA, JIRA Align, Tableau, Adobe Analytics, Figma & Monday

Demonstrated history of effective executive level communication

Effective and prioritizing and managing multiple initiatives concurrently.

Customer focused with the ability to turn insights into action.

Preferred qualifications, capabilities, and skills

Demonstrated prior experience working in a highly matrixed, complex organization

Experience with Small & Medium Business (SMB) area

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