Implementation Specialist (St. Johns)

Implementation SpecialistnLocation: HalifaxnType: Contract,Full time nStart date: Immediately nExperience: 2+ yearsnEducation: Minimum Post-Secondary education in nursing, physical therapy, exercise physiology, or any other health sciences preferred.

nNote- Applications will be reviewed on a rolling basis, you are encouraged to apply early.nnAbout Able Innovations:nAble Innovations is on a mission to advance the quality of care, efficiency, and safety in healthcare through user-centric, robotic innovation.nAble innovations develop products that will transform healthcare delivery.

The needs of healthcare systems and staff are not being met here and around the world.

Compounded by COVID-19, aging populations, and staff burnout, nurses are increasingly looking to leave the profession.

nTransferring patients (moving patients between beds, stretches, and imaging tables) requires several nurses and risks injury every time.

At Able Innovations, we are developing cutting-edge robotic devices to automate this process to offer safe, efficient, and dignified care.nWe are looking for individuals who want to develop intelligent, robust, and particle systems that we can deliver globally to combat this public health crisisnAbout the position:nWe are seeking a highly skilled Implementation Specialist to demo and own our product implementation, the ALTA Platform™, for our clients in hospitals and other healthcare networks.

To be successful in this position, you should demonstrate sound technical knowledge of the product, as well as exceptional analytical, communication, and customer service skills to build lasting relationships with the healthcare stakeholders and expand product acceptance and adoption.nResponsibilities:nnThis position is a member of the Business Development Team and will work closely with other product and mechanical team members to drive the successful adoption and expansion of our product.

nDemonstrate how the product works to our clients and overcome any objections regarding the product functionality and implementation professionally.

nResponsible for product installation and rendering onsite training to the client during implementation of using the technology and its features.

nLiaison with hospitals and healthcare networks to provide end users with pre- and post-implementation support at hospitals and other healthcare networks.nCreate and implement training manuals and current/future state workflows to train employees and hospital staff in our network to use our technology efficiently.

nAssist the Business Development & Marketing team with the clinical and technical side of sales and product material development.

nPromptly bring any issues and client feedback to our notice and strive for excellence relentlessly.

nPerforms other related duties as assigned.nnYou will be successful if you are:nnFlexible and dynamic, able to respond to rapidly changing project requirementsnRespectful of all others and their contributions to discussionsnHolds oneself accountable to a high standard of worknResponsible - for your projects, the buck stops with you; no one elsenProactive and Resourceful - when faced with challenges, find ways to solve the problem rather than reasons not to and communicate clearly with the team.nnMinimum Requirements: nnPost-secondary education in engineering, nursing, physical therapy, or other health studies is good.nMinimum of 1-2 years of work experience in clinical, healthcare technology, or other healthcare settings.nOutstanding customer service skills, including the ability to interact with all types and skill levels of individualsnThe ideal candidate is someone with a passion for training and instructing our employees and customers on product functionality and operations.nExceptional oral and written communication skillsnProfessional and empathetic in dealing with clients and potential customers.

nKnowledge of medical terminology and experience in clinical settings is strongly preferred.

nThis position requires extensive domestic and international travel as necessary for implementation.

Flexibility of schedule required to meet business needs.

nnApplication Requirements:nPlease submit your resume and cover letter as a PDF document with the naming format "IS202411_Firstname_Lastname". Please also include any relevant projects/portfolios.nAble Innovations is proud to be an equal-opportunity employer.

We embrace diversity and are committed to creating an equitable and inclusive workplace.

All aspects of employment are decided based on qualifications, merit, and business need.

We do not discriminate on the basis of race, colour, religion, ethnic origin, marital status, age, place of origin, age, ancestry, physical or mental disability, creed, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, citizenship, record of offenses, veteran status or any other status protected under federal, provincial, or local law.n

Contract