Front Desk Associate

The Receptionist is the first point of contact for visitors, callers, and staff, ensuring a welcoming, professional, and efficient office environment. This role combines front-desk reception duties with administrative and facilities support, including responsibility for office supplies, mail/package handling, vendor coordination, and upkeep of common areas. The ideal candidate is highly organized, service-oriented, and proactive, with the ability to balance daily administrative tasks and occasional physical responsibilities such as re-stocking supplies and assisting with office setups.

Key Responsibilities:

Greet and assist callers, visitors, vendors, and staff with professionalism and courtesy.

Answer, screen, and direct phone calls, emails, and in-person inquiries to the appropriate staff.

Manage visitor check-in, maintain visitor logs, and monitor guest/vendor presence in the office.

Maintain cleanliness and order of common areas (conference rooms, kitchen, reception, supply/storage closets) through daily walkthroughs.

Prepare and set up conference rooms, including furniture reconfiguration, technology readiness, and cleanliness checks.

Receive, log, sort, and distribute mail, packages, deliveries, and items such as flowers/gifts.

Oversee office supply inventory; restock inventory for office, kitchen, and bathroom supplies as needed. Communicate when supplies are running low.

Manage catering and food deliveries, ensuring proper delivery to staff or meeting rooms.

Provide light facilities support, including moving/lifting furniture, re-stocking, and assisting with minor office tasks.

Assist with scheduling, calendar coordination, and meeting support as requested.

Support emergency and safety procedures by assisting with visitor evacuation and maintaining updated contact information.

Ensure confidentiality of sensitive information and professional handling of all interactions.

Requirements:

High School diploma or equivalent.

Ability to lift and move at least 70+ lbs as needed

Excellent interpersonal and customer service skills; ability to interact effectively with diverse groups of people.

Strong organizational skills with the ability to multitask and prioritize competing demands.

Detail-oriented with a proactive approach to problem-solving.

Ability to work independently, following established policies and procedures.

Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams, PowerPoint) and general internet applications.