Intern - Client Onboarding & Lifecycle Management (f/m/d)

Your area of work:

The team is responsible for the client documentation and is in close contact with Clearstream’s international client base as well as with various internal teams. As an employee in the client facing team, you will get insight into the processes and various tasks of client onboarding and lifecycle management trigger events. We offer you the chance to acquire valuable experience along with practical knowledge obtained whilst working within our international team.

Your Responsibilities:

Assist the Client Onboarding team throughout the client documentation lifecycle, including onboarding, account openings, closures, and modifications.

Manage the collection and processing of Collateral Management Agreements and appendices from the mailroom, including obtaining necessary CBL signatures and forwarding to the appropriate team.

Prepare and maintain Excel-based statistics on ongoing activities such as client onboardings, mergers, name changes, and other updates.

Support the retrieval of documentation in response to audit requests

Direct communication with international clients concerning the collection and validation of various client documents

Analysis of documentation requirements, verification and administration of client documents, creation and execution of Excel tables and PowerPoint presentations

Handle complex inquiries and manage high volumes of documentation with accuracy and efficiency.

Contribute to process analysis and support the implementation of process improvements.

Your Profile:

You are enrolled in a Bachelor's or Master's Degree programme focusing on Finance, Economics or Business Administration with a recognized institution and can provide an internship agreement, OR have graduated with a Bachelor's degree or similar for no more than 6 months

Administration experience, AML/KYC documentation experience is a strong advantage

Competent in handling of MS-Office applications in particular Excel

Proficiency in written and oral English is required. French and/or German is an advantage

Excellent time management and organizational skills with attention to detail

Detail-oriented and strong sense of accuracy

Good communication skills with ability to work independently as well as in a team in an international environment