Associate, Technology/ Part Time

Non Instructional/Support Services - Position - Other

Job Number

Start Date

Open Date 09/02/2025

Closing Date 09/30/2025

General Definition of Work

The technology associate, under general supervision, performs intermediate level work with limited discretion-making ability related to the implementation and operation of technology assisted instruction. Employee assists students, teachers, staff, and parents in the operation of technology. Employee performs complex work to carry out Board of Education policies and procedures related to technology under the direction of the principal.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary/Status

Pay Grade 4/Full-time, 11 months

Reports To

Principal

Place of Work

The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.

Essential Functions

Adhere to all state, federal, and local laws, policies, and procedures

Assist staff with submitting helpdesk tickets and follows up as needed

Provide basic technical support to existing school computers, tablets, network, AV equipment, student and staff devices, and printers/copiers

Issue, distribute, manage, verify, and collect student devices each school year

Work with teachers and technology staff in the selection of resources that are compatible with the school technology infrastructure

Assist with the implementation of computer assisted instructional programs

Monitor and assist students and teachers in the use of the computer

Assist teachers with the presentation of learning materials and instructional activities

Adhere to and communicate copyright as well as other laws and guidelines pertaining to the distribution and ethical use of all resources

Inspect computer equipment regularly; perform minor repairs on equipment if needed; arrange for major repairs on equipment

Facilitate school participation in technology programs and activities

Collaborate with the school library media coordinator to provide leadership in the school's use of instructional technology resources to enhance learning

Serve as point of contact for communications between Technology Services and school

Enforce the Internet Acceptable Use Policy, Photo and Video Release Form, and Student Technology Agreement for staff and students

Share, distribute, and collect the CMS Student Technology Agreement each school year

Oversee assessment and collection of technology fees to applicable students and include technology fee waiver process as needed/requested

Review, update, and maintain accurate device inventory

Manage damaged technology transfer to and from repair depot

Prepare aging, unsupported, and damaged school or classroom technology for surplus pickup

Attend professional development, professional learning communities, and other meetings

Knowledge, Skills, Abilities

Knowledge and understanding of the principles, practices, and procedures of public-school system policies and technology programs

Knowledge of federal, state, and local regulatory requirements applicable to school system technology

Knowledge of effective teaching, assessment, and best practices for inspired learning

Ability to organize, prioritize, and carry out duties efficiently and within established timeframes

Ability to maintain professional and emotional control under stress

Ability to reflect appropriate response to situations, while maintaining a professional and personal demeanor

Ability to learn and use specialized tools, equipment or software related to business needs

Ability to communicate effectively

Ability to reason, make judgments, and maintain effective working relationships

Ability to employ positive communication skills in all settings/mediums

Ability to problem-solve utilizing sound judgment

Ability to maintain confidentiality regarding school system business

Ability to analyze and interpret data to make data-driven decisions

Ability to take initiative, work independently, and exercise sound judgement

Ability to troubleshoot technology-related problems

Education and Experience

Associate degree in education, technology, or related field required

Equivalent combination of experience and education

Special Requirements

Possess and maintain a valid driver's license or ability to provide own transportation.

Travel to school district buildings and professional meetings

# of Jobs 1.00

Minimum Educational Requirements Associate Degree

Term 11 Month

Additional Job Information

Physical Requirements/Working Conditions

Work requires the occasional exertion of up to twenty pounds of force.

Work regularly requires the exchange of accurate and detailed information through oral and written communication.

Constantly operates a computer and other office business equipment.

Ability to remain in stationary position for required meetings/work.

Ability to move to other work locations.

Visual acuity requires preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities.

Hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications.

Work requires preparing and analyzing written or computer data, operating standard office equipment, and use of advanced technology.

Work occasionally requires exposure to outdoor weather conditions.

Work is generally in a moderately noisy location (e.g., business office, light traffic)

Requires the ability to deal with people beyond giving and receiving instructions.

Must be adaptable to performing under mild to high levels of stress.

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