Optical Assistant Receptionist

What’s in it for you?

Optical Assistant Receptionist Vacancy - Guilford & Carter Optometrists

Guilford and Carter is under new leadership, we’re proudly independent and a practice where patient care always comes first. We're looking for an experienced Optical Assistant Receptionist to join our team and help as we embark on the next leg of our journey together. You would be part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role. We offer a welcoming, people first environment where your contributions are heard and your individuality is celebrated. Whether you're looking for the next step in your career or a fresh start in an independent practice that genuinely puts patients and people before numbers, this could be the right place for you.

You will also receive:

Your birthday off work

No Sunday or bank holiday working

Access to Simply Health (claim cashback on healthcare purchases)

Retail discounts

Cycle to work scheme

We offer a range of benefits designed to support your wellbeing, development, and work-life balance

About the Role

We are looking for a full-time Optical Assistant Receptionist to join us in delivering outstanding patient care. You’ll play a key role in dispensing, administration duties, sharing knowledge on frames and fittings, and delivering ongoing care that makes patients feel confident, comfortable, and cared for.

This is a role for someone who genuinely enjoys helping people, our ideal candidate takes pride in offering honest advice, building trust with patients, and being part of a team that delivers a quality service while supporting one another. You’ll have the time, tools, and encouragement to do your job to a high standard, without feeling rushed or pressured. Collaboration is a big part of how we work, so you’ll play a key role in making sure every patient has a smooth, positive experience from start to finish.

As an Optical Assistant Receptionist, you’ll support patients with everything from booking appointments, frame styling and lens choices, fittings and adjustments, and aftercare. You’ll offer product knowledge that’s tailored to each person’s visual and lifestyle needs, and help manage more complex prescriptions with the support of the wider team. You’ll also assist with day to day practice tasks, contribute to the upkeep of displays and equipment, and be a friendly, reliable point of contact for both patients and colleagues. Above all, you’ll bring a genuine interest in people, an eye for detail, and a caring, can do attitude to every part of your day.

Additional Information:

This role requires someone with previous experience working in optics

Our frame selection includes Tom Ford, Silhouette, Tiffany, and Ray-Ban

We have 2 consulting rooms

We are a team of 5

This role requires you to work 2

Our appointment times are 40 minutes

What's Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary - Max

GBP £12.71

Salary - Min

GBP £12.71

Permanent Full-Time