Account Manager

You’re expected to have completed 12 months in role prior to applying for an advertised vacancy and you should also discuss the internal opportunity with your line manager to ensure sustained business continuity and to further support your career development.

We know there may be exceptional individual circumstances that impact this, in the first instance please discuss this with your line manager.

If you don’t feel you can talk to your Line Manager, you can contact your HRBP.

PLEASE NOTE: Should you be invited for interview; you acknowledge that the Recruitment team will contact you and your line manager regarding your application for this opportunity.

Account Manager

We currently have a fantastic opportunity for an Account Manager to join DI’s Maritime Account area. As Account Manager you will be the primary sales lead for opportunities within the Maritime Account Area. This will cover prospecting, qualification, opportunity development, bid and proposal development, negotiation and sales closure – Delivering OI to meet the target as set.

Reporting into the Head of Maritime Accounts you will support the team in managing and developing appropriate counterpart customer, government and industry relationships. You will also independently lead in developing and qualifying opportunities within the Account area, sometimes seeking support for larger and more strategic opportunities and be responsible for supporting the team in managing all aspects of customer satisfaction, sales, delivery and financial performance of the Maritime accounts within Defence.

What you’ll be doing:

Working with the Head of Account to contribute to strategy for the management of the Maritime Account across Defence.

Building opportunities for account growth in line with strategy and creating improved customer satisfaction through implementation of best practices.

Meeting individual objectives in line with the profit and loss plan and supporting the Defence Order Intake targets.

Supporting account profit and loss including achieving revenue goals and profitability targets.

Owning all sales opportunities for the entire sales lifecycle and being accountable for the accuracy of sales data and forecast.

Acting and making informed decisions based on data against key metrics. Ensuring that metrics are in place to measure outcomes. Ensuring appropriate financial structure and guiding the use of resources.

Ensuring and driving responsiveness to customers and identifying areas for improvements in service, staffing and operations that will increase customer satisfaction.

Maintaining open communication between employees and management, with direct intervention as appropriate.

Your skills and experiences:

· Qualified to Degree standard or equivalent

· Good Business Winning experience and a very good understanding of business winning behaviours, processes, procedures and industry best practice

· Able to lead specific Account Management activity and manage the activity through to handover to the delivery team, and in some cases through to delivery

· Ability to apply practical Account Management solutions to any area of the business

· Very good experience in identifying, creating and developing new opportunities from existing Accounts and driving growth

· Good experience of engaging senior stakeholders, particularly customers, and the ability to build mutually beneficial relationships

Location: Christchurch.

Grade: GG11

The DI Defence Business Unit:

The DI Defence Business Unit works alongside the other Lines of Business within BAE Systems to provide a vital advantage to help our customers protect what really matters.

Our primary customer, the UK Ministry of Defence, is tasked with defending the country and its interests and strengthening international peace and stability. So, their role in creating a world where individuals live without harm or fear is clear.

And this mission is being transformed by digital technology like any other. Our defence customers face dangerous situations. They make critical decisions based on vital information. And that information is contested. And so, Information Advantage is vital to modern warfare.

The responsibility of this role is to manage and develop relationships with the DI Business Development team, the Defence Customer, the delivery teams and the wider Defence stakeholders in support of the account.

As the world has evolved, so has the way we work. Our working approach, will enable you to have flexibility with your working hours, depending on your role and location. This could include accruing hours as well as flexibility around start and finish times, ensuring you can balance life at work, on site and life at home.

Why BAE Systems?

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

We welcome applications from all suitably qualified people, who are BAE Systems employees and have been in their current role for 12 months or longer.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Closing date: 6th October