Product Operations Lead (contract role) Easton Town Center

Overview

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We aim to create a healthier, thriving future with an equitable, inclusive, and growth-focused environment for our people.

Job Title: Product Operations Lead (contract role) Easton Town Center

Job Summary

The Product Operations Lead is part of the store leadership team responsible for executing the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee all back of house (BOH) product operations, and ensure both the floor and BOH are stocked and well-organized. The Product Operations Lead provides input to team member performance evaluations, recommendations into store hiring decisions, and acts as Supervisor on Duty (SOD) while leading inventory shifts. The Product Operations Lead also oversees and delivers a world-class guest experience when scheduled to work on the floor.

Core Responsibilities of the Job

Collaborate with store leadership to bring product strategy to life.

Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs).

Ensure execution of product actions (e.g., pull backs, consolidations, repricing).

Engage team members in inventory management by creating a fun and productive atmosphere for the shift.

Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest.

Review and interpret daily business data and metrics to inform actions, for example analyzing product sell-through data to provide recommendations to store leadership regarding product focus or pricing for outlets.

Participate in the stores hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.

Address team member performance and support their ongoing learning and development by providing direct feedback, in-the-moment recognition, coaching, demonstrations, and hands-on experiences.

Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.

When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and a world-class guest experience.

Job Requirements

Must be legally authorized to work in the country in which the store is located.

Must have the ability to travel to the assigned store with reliable transportation methods.

Schedule/Availability

The work schedule can vary based on store needs.

Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays.

During peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some team members.

Experience

1 year of work experience.

Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology to accomplish work.

Some experience in leading, mentoring, delegating or process implementation with others.

Job Assets (nice to have; not required)

Education: High school diploma/GED/equivalent, or above.

Experience related to retail, sales, distribution center, or warehouse operations; reviewing and interpreting business reports and metrics to inform action.

For experiential stores with food/beverage service only: food safety and/or liquor service certification.

What We Look For

Inclusion & Diversity: Creates/supports an inclusive environment that values differences.

Integrity: Behaves in an honest, fair, and ethical manner.

Adaptability/Agility: Navigates uncertainty and ambiguity in a fast-paced environment; can change priorities and recover quickly from setbacks.

Leadership: Leads, inspires, and develops others.

Collaboration and Teamwork: Works productively with others to achieve common goals.

Decision Making/Problem Solving: Identifies opportunities for improvement and makes effective, timely decisions.

Planning and Organizing: Plans and organizes work to align with priorities.

Interactive Communication: Conveys information effectively while interacting with others.

Work Context

Work involves moving through the store, with varying environments including bright lights and loud music or back-of-house spaces.

Work is performed as part of a team or independently, often using a computer or other technical devices.

May involve moving boxes up to 30 lbs (13.6 kg) or using ladders to reach materials.

For experiential stores with food/beverage service, may involve using industrial kitchen equipment and exposure to heat.

Compensation & Benefits Package

Base Pay Range: $21.50 - $24.74/hour, subject to minimum wage in the location

Target Bonus: $2.00/hour

Total Target Base Pay Range: $23.50 - $26.74/hour

lululemons compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position may be eligible for our competitive bonus program and equity offerings, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

Extended health and dental benefits, and mental health plans

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Extensive catalog of development course offerings

People networks, mentorship programs, and leadership series

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks at any time without advance notice.

Only those applicants under consideration will be contacted. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by laws. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. Management shares responsibility for ensuring these policies are implemented, and you share in their effectiveness through your actions. #J-18808-Ljbffr