Front of House Manager

Front of House Manager

Culinary Services Group is a top 50, fast-growing food service management company serving senior care, hospital, and behavioral health communities. We're rooted in the belief that empowering our teams leads to exceptional service and better outcomes for those we serve. At CSG, you'll be part of a collaborative culture built on integrity, where your contributions are valued and growth, development, and impact are part of every role.

Job Summary

The Front of House Manager, reporting directly to the General Manager, holds duties related to assisting with day to day operations in Company Clubs and Theater venue. The position entails a need for excellent communication skills; ability to multi-task, strong team leadership and ensures superior food and beverage quality and strong customer service skills.

Key Responsibilities:

Schedules, trains, manages, and develops staff

Manages budget and inventory

Trains and supervises alcoholic beverage service

Assists with catering events tied to shows

Establishes beverage program and seasonal specials

Purchases alcoholic and non-alcoholic beverages

Manages culinary program in conjunction with WPC culinary and marketing team

Maintains a positive working relationship with staff, venue client and production team

Works with vendors to increase positive cost results

Works in conjunction with venue house managers regarding attendance and staffing to achieve maximum results

Oversees financial aspects of first class bar/concession stand operations

Preferred Qualifications:

Experience managing others - Strong Communicator and demonstrated by ability to interact successfully with a variety of people

Excellent computer skills, self-motivation, excellent planning skills and able to make timely and competent decisions

Ability to keep track of large inventories and budgets

Ability to work the business hours as the workday usually extends from late afternoon into nights and weekends

Have a quick grasp on what needs to be done and demonstrates a desire to lead

Creativity while not overseeing the attention to detail

Working knowledge of the business as well as has knowledge of the market

Finance, Loss Prevention, and HR experiences

Prefer a college degree and management experience, particularly in the beverage industry

Certification in service training, alcohol service, safe food handling and first aid

Experience with knowledge of all state and local alcohol laws

Certified by the National Bar & Restaurant Management Association

Open to working an events driven schedule

Team Members at CSG are offered many fantastic benefits including medical, dental, vision, life insurance/AD, disability insurance, retirement plan, flexible time off, holiday time off (varies by site/state), associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs), paid parental leave, and personal leave.

Culinary Services Group is an equal opportunity employer. At CSG, we are committed to treating all applicants and team members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.

Applications are accepted on an ongoing basis and CSG maintains a drug-free workplace.