Japanese Customer Service Support(Lapu-Lapu City)

Position: Japanese Customer Service Support (With Free Accommodation) Company Industry: Consultancy firm providing SAP Consultant Work Location: Lapu-Lapu City, Cebu Salary: Php 60,000 Php 90,000 Work Schedule: Dayshift Work Setup: Onsite BENEFITS: Free Accommodation Vacation Leave Sick Leave 13th Month Pay Life and Health Insurance Government Mandated Benefits Other benefits will be discussed during the job offer JOB REQUIREMENTS: Japanese Speakers with N1 or N2 Passer or Level No JLPT required (candidates who are not JLPT passers can apply) Experience in Customer Service in a BPO company is an advantage Open to Graduates or Undergraduates Willing to work On-site in Lapu-Lapu City, Cebu Can start ASAP JOB RESPONSIBILITIES: Provide prompt and accurate support of Japanese-speaking clients via email, phone, chat, and calls.

Help customers troubleshoot ERP-related issues using SAP systems and guide them through common tasks and problems.

Escalate complex technical issues to relevant internal teams or SAP consultants as necessary.

Work closely with SAP consultants and developers to ensure customer issues are resolved efficiently.

Make sure customer requests are handled on time and meet company quality standards.

RECRUITMENT PROCESS (ONLINE PROCESS): Resume Screening Initial Interview Assessment Final Interview Job Offer HOW TO APPLY: Register now on our website to be updated with our Job Openings: Send your resume to: Contact us for more inquiries: Look for: Ms.

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