Customer Service Executive

Recruit4staff are representing a well-established waste management business in their search for a Customer Service Executive to work in Wrexham

Job Details:

Pay: £26,000 Per Annum

Hours of Work: Monday to Friday 8:30am till 5:00pm

Duration: Permanent

Benefits: Standard pension, 20 days holiday (increasing 1 day per year up to 23 days)

Job Role: As a Customer Service Executive, you will handle inbound and outbound calls and emails relating to invoice and payment queries. Your day-to-day duties include contacting customers about outstanding payments, processing payments over the phone, adjusting payment dates, and delivering high levels of customer service to support client retention.

Essential Skills, Experience, or Qualifications:

Previous volume telephone-based customer service experience

Experience working with customer complaints and problem solving

Good MS Office literacy

Ability to cope under pressure in a call handling environment

Advantageous Skills, Experience, or Qualifications

Confident communicator

Commutable From: Wrexham, Chester, Denbighshire

Similar Job Titles: Retentions Advisor, Credit Controller, Complaint Handler, Account Manager, Post-Sales Account Manager

For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.