Internship - Maritime Operations People Team

Description

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.

The Holland America Summer Internship Program is a 10-week paid summer internship opportunity designed to provide exposure and insight to professional careers in the amazing leisure travel, cruise industry. The selected interns will work on departmental projects as well as participate in professional development and enrichment activities.

2026 Program Dates

Program runs 10 weeks from June 15th - August 21st.

Eligibility

Eligible candidates are enrolled in a four-year accredited undergraduate program (where they are at least a rising junior) or in a graduate/Ph.D. program and have a GPA of 3.0 or higher.

MUST NOT be a graduating senior in the summer 2026.

Compensation

Undergraduate - $25.00/hr, Graduate - $35.00/hr, Ph.D. - $45.00/hr

Intern Project Details:

The IT/Data Analytics Internship offers a hands-on opportunity for an IT student to drive digital transformation in Maritime HR and Operations. The intern will design and implement dashboards for quarterly fleet and management performance, automate BI and AI-driven reporting, and support the development of online platforms for CBA updates and MLC compliance. The role also includes documenting SOPs for training and compensation, exploring chatbot solutions to enhance user engagement and operational efficiency. The intern will collaborate with cross-functional teams to deliver impactful digital tools and process improvements.

Responsibilities:

Design and build interactive dashboards for fleet and management quarterly performance using BI tools (e.g., Power BI, Tableau)

Develop and automate AI-driven reports to support data-driven decision making

Document Standard Operating Procedures (SOPs) for training and compensation processes, leveraging existing materials and stakeholder input

Create and maintain an online platform for CBA updates and MLC information, ensuring accessibility and compliance

Research and prototype a chatbot or virtual assistant to support HR and operational queries

Collaborate with HR, Operations, and IT teams to gather requirements and feedback for digital solutions

Provide technical support and troubleshooting for developed tools and platforms

Requirements

Proficiency using MS office Suite including Outlook & MS Teams

Ability to work independently, remotely and self-manage

Well organized and able to communicate effectively with colleagues and managers.

The types of duties the students will perform will vary and may require some technical tasks, projects and/or work that may require specific proficiencies, technical abilities and/or computer skills.

Majors Preferred

Computer Science, Information Technology, Data Analytics, Business Intelligence, Software Engineering

Skills Preferred

Experience with BI tools (Power BI, Tableau, or similar)

Familiarity with AI/machine learning concepts

Strong technical writing/documentation/ communication skills

Web development experience (HTML, CSS, JavaScript, or similar)

What You Can Expect

Gain valuable experience. Gain confidence.

Explore a new career path.

Opens the opportunity to a future full-time job after graduation.

Develop and refine skills.

Network with professionals in the field.

Develop an understanding of the type of working environment, field and industry that align with your career goals.

Obtain job-related skills and experiences that will enhance your qualifications for future opportunities.

Deadlines

Our 2026 application period will close on November 30, 2025.

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:

Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact

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