SUPERMARKET MANAGER

JOB TITLE SUPERMARKET MANAGER NATURE OF JOB FULL TIME INDUSTRY RETAIL SALARY KSHS.

30,000 JOB LOCATION KANGUNDO ROAD DUTIES AND RESPONSIBILITIES Store Operations Management Oversee day-to-day operations of the supermarket to ensure smooth running.

Open and close the store as per operational schedule.

Ensure cleanliness, organization, and safety in all areas of the supermarket.

Handle customer complaints and feedback promptly and professionally.

Staff Management Supervise and motivate staff to meet performance standards.

Prepare staff work schedules and ensure adequate staffing levels.

Monitor staff attendance and maintain discipline and morale.

Conduct training and mentorship for new and existing employees.

Sales & Customer Service Monitor sales performance and implement strategies to increase revenue.

Ensure high levels of customer satisfaction through excellent service.

Monitor customer feedback and address areas for improvement.

Inventory & Stock Management Manage stock levels, ensure timely ordering, and prevent stockouts.

Supervise receiving, storage, and display of goods.

Conduct regular stock takes and report any discrepancies.

Ensure proper pricing and labeling of all products.

Financial Oversight Monitor daily cash flow and oversee POS operations.

Ensure accuracy in cash handling, reconciliation, and banking.

Control shrinkage, wastage, and pilferage within the store.

Compliance & Reporting Ensure adherence to company policies, procedures, and local regulations.

Maintain documentation including sales reports, expense reports, and inventory logs.

Report daily/weekly/monthly performance to management.

KEY REQUIREMENT SKILLS AND QUALIFICATION Diploma or Degree in Business Administration, Retail Management, or a related field 2-3 years of proven experience as a Supermarket Supervisor or Manager Strong leadership, communication, and interpersonal skills Excellent organizational and multitasking abilities Proficient in MS Office and POS systems Knowledge of retail management best practices and customer service standards HOW TO APPLY If you meet the above qualifications, skills and experience share CV on Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.