Assistant Director of SSE Communications & Operations

Position Title: Assistant Director of SSE Communications & Operations Department: Student Success & Engagement (SSE) Reports To: VP for Student Success & Engagement Position Summary The Assistant Director of SSE Communications & Operations plays a pivotal role in ensuring the smooth and efficient functioning of the Student Success and Engagement (SSE) division.

This position is responsible for leading and executing the division's communication strategy to students, overseeing key operational processes, and providing support to the Vice President for Student Success and Engagement.

The Assistant Director will be responsible for crafting and implementing communication initiatives that inform, engage, and support students throughout their academic journey.

Additionally, the Assistant Director will manage operational tasks to help ensure the SSE division is running effectively.

Duties/Responsibilities 1.

Student Communication & Engagement: * Provide leadership in the development and execution of a comprehensive student communication plan, ensuring timely and relevant information reaches the appropriate student audiences.

* Manage and coordinate all mass communication channels directed toward students.

Collaborate with departments across campus, including Enrollment Management & Marketing (EM&M) and Office of Marketing and Communications (OMC), to integrate communications into the overall university communication strategy.

* Collaborate with EM&M and OMC to ensure consistent brand messaging and effective communication strategies.

* Draft and refine key messages on behalf of the division, ensuring alignment with current university brand guidelines, identity, and divisional goals.

* Oversee the scheduling and delivery of email, text, and digital signage communications to students.

* Identify and develop content for the SSE Divisional Newsletter, working with the VP of SSE to highlight programmatic successes and important division updates for broad distribution.

* Manage and update content for Rise Vision (digital signage) displays within the SSE division to ensure information is timely and engaging.

* Oversee and coordinate all SSE-related email communications to students, staff, and faculty, ensuring accuracy, consistency, and a professional tone.

2.

Division Operations & Support: * Coordinate logistics for meetings, conferences, workshops, and other events for the SSE division.

* Serve on the Commencement Committee, coordinating SSE-related communication and logistical support for graduating students.

* Assist with basic bookkeeping tasks, including managing invoices, tracking expenses, and assisting with budget preparation.

* Track and reconcile division expenses, following up on the processing of expense reports.

* Assist with onboarding and offboarding processes for new and departing employees, including coordinating with Physical Plant, IT, and Human Resources.

3.

Project & Task Management: * Manage short term and long-term projects that aid in communication efforts or operational function within the SSE division, including but not limited to student engagement/communication platforms.

* Manage day-to-day tasks as required to keep division running efficiently.

4.

Other Duties: * Perform other duties and special projects as assigned by the VP for Student Success and Engagement.

Required Qualifications * Bachelor's degree required.

* Proven administrative experience (3+ years). * Demonstrated experience in student communication, marketing, or a related field.

* Excellent communication and interpersonal skills, including strong writing and presentation skills.

* Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). * Ability to work independently and as part of a team.

* Attention to detail and accuracy.

* Demonstrated ability to manage time-sensitive processes and projects.

Preferred Qualifications * Familiarity with student information systems (SIS) and customer relationship management (CRM) platforms is a plus.

* Basic Knowledge of HTML (preferred). * Experience with data analysis and reporting is a plus.

Physical Demands * Ability to spend long durations of the workday sitting at a desk and working on a computer * Must be able to lift up to 15 pounds at times Salary and FLSA Status * Salary: $65,500 - $67,950 * FLSA Status: Benefits Comprehensive health, dental, and vision insurance Retirement plan with employer matching Professional development opportunities.

Tuition remission for employees and their dependents Application Instructions * Submit a cover letter or CV * Applications should be submitted by [Review Date]. Employment at Dominican University is contingent upon the successful completion of a background investigation.

About Dominican University Dominican University is a Catholic, comprehensive teaching university located in River Forest, a suburb of Chicago, with an additional campus in the Pilsen neighborhood of Chicago.

Accredited by the Higher Learning Commission, Dominican University offers associate, baccalaureate, master's, and doctoral degrees.

It is highly regarded for its academic rigor, thoughtful accompaniment of students, intentional affordability, and values- based, relationship-centered learning environment.

Dominican currently enrolls over 3,800 students, including 2,690 undergraduates and 1,114 graduate students.

Sixty-eight percent (68%) of undergraduate students identify as Latinx, 5% as Black or African American, and 3% as Asian.

Under-represented minority students comprise 77% of the undergraduate enrollment and 38% of the graduate enrollment.

Over 90 percent of undergraduates receive some form of financial aid.

Nearly half of all undergraduates are first-generation college students; over half are federal Pell Grant recipients, illustrating their families' level of income; and 58% are eligible for low-income MAP grants from the State of Illinois.

Recognized since 2011 as a Hispanic-Serving Institution (HSI) by the U.S.

Department of Education, Dominican is committed to expanding and enhancing educational opportunities for Latinx students and all students from historically underrepresented groups.

For more information, visit Expectations for all Dominican Employees: To support the University's mission of preparing students to pursue truth, give compassionate service, and participate in the creation of a more just and humane world, engage in university service work that promotes collaboration and community building.

This includes participating in organizational initiatives, supporting campus events, contributing to community outreach, and fostering a diverse and inclusive environment through involvement in various staff-driven activities and groups.

Institutional Statement Dominican University is committed to fostering a diverse and inclusive academic community.

We encourage applications from individuals of all backgrounds.

Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Equal Employment Opportunity Statement Dominican University is an equal opportunity employer and encourages applications from women, minorities, individuals with disabilities, and protected veterans.