Security Ranger (Second Shift)

Overview Enforces rules and regulations to preserve the safety of persons and property and provides public assistance on Zoo and Zoombezi Bay properties.

Position pays $19.68-$24.00 depending on experience The schedule for this role is from 3 pm to 11:30 pm, Friday through Tuesday.

Responsibilities Communication and Coordination: * Positive attitude with a commitment to excellent service and upholding guest service standards.

* Communicate clearly and professionally using all Zoo radio systems.

* Monitor the closed-circuit television system for unusual activity, reporting concerns to the appropriate personnel.

Emergency Response and Safety: * Assist guests and team members with security and safety issues and general information.

* Attends to any team members or guests that are injured until medical personnel arrives using trained CPR, ERT and AED zoo practices.

* Active participant in the Emergency Response Plan (ERP) and successfully pass a semi-annual ERP test.

* Maintains alertness to potentially abnormal conditions and responds appropriately.

* Investigates all accidents, to include full documentation for crash reports.

Security and Surveillance: * Patrols Zoo, Zoombezi Bay, and Safari Golf Course grounds during open and closed hours to ensure team member, guest, and animal safety and to assist with guest questions.

* Patrols parking lots and directs traffic.

* Patrols buildings and grounds in designated areas, checks animal doors and windows for security, locks doors, operate intrusion detection systems, and turns out lights.

* Assists Animal Care Department with nightly temperature checks.

* Checks all pumps and electrical equipment on park grounds as requested and report operating failure.

* Maintains full understanding of Security Check Point and Dispatch operations.

* Escorts team members with deposits from various Zoo and Zoombezi Bay departments to Finance.

Administrative Duties: * Completes and maintains daily duty log, incident reports, worker's compensation documents, first aid documents and any other required paperwork.

* Responsible for maintaining accountability of all issued equipment.

* Always maintains the confidentiality of sensitive information.

* Successfully pass special response team qualification, semi-annually.

Organizational Commitment: * Constantly strives to further the mission of the organization and avidly supports the Columbus Zoo Family of Parks.

* Implements sustainable practices in daily tasks whenever possible.

Qualifications Educational Requirements: * High school diploma or equivalent required.

* Two or Four-year degree in related field or 2 to 4 years of law enforcement, military or relevant experience preferred.

Communication: * Strong verbal and written communication skills required.

Technical Skills: * Minimum of 1 year of security or related experience required.

* First aid, CPR, ERT, and AED certification required within 6 months of placement in position.

* Ability to think and act quickly, with good judgment, in all situations, including emergencies.

* Basic computer skills preferred.

Other Requirements: * Ability to be alert to potentially abnormal conditions.

* Ability to successfully pass a semi-annual Emergency Response Plan test required.

* Ability to successfully pas a special response team (SRT) qualification semi-annually * Ability to work a flexible schedule including evenings, weekends and holidays required.

* Ability to plan and organize work in an efficient and cost-effective manner and without direct supervision required.

* Ability to provide excellent guest service and adhering to organizational standards * Ability to develop and maintain cooperative working relationships with all Columbus Zoo Family of Parks (CZFP) team members and contacts regarding company business required.

* Ability to adhere to standard operating procedures including but not limited to safety protocols required.

* Possession of a valid state issued motor vehicle operator's license, and a good driving record required.

* Proof of negative TB screening prior to commencing work and annually thereafter required.

* Ability to adhere to the CZFP drug-free workplace policy including but not limited to pre-employment, random, post-accident, reasonable suspicion, and follow-up treatment required.

* Ability to successfully complete a criminal history background check annually required.