Surgery Scheduler, Surgery, Per diem, Days and nights, includes

The Surgery Scheduler performs surgery scheduling and various routine clerical tasks. The Surgery Scheduler oversees insurance inquiries; performs pre-admission reviews and explains deductible and payments if necessary; schedules surgery time with hospital and schedules physical before surgery date. Works closely with Office Manager and other members of the office to trouble-shoot and resolve problems, maintains positive relationships with patients, family members and other visitors, and fellow employees.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

Knowledge of medical/surgical terminology and procedures

Knowledge of ICD-10 CM and CPT coding systems.

Strong knowledge of computers and computerized practice management systems and other computerized systems (Microsoft office programs and electronic health records systems).

Demonstrates good telephone management skills.

Excellent organizational skills, strong interpersonal skills

Must be able to manage multiple tasks with interruption and able to multi-task

Critical thinking, the ability to identify problems, good solving skills to resolve them in a timely manner

Use of customer service principles and practices

Good English communication skills and ability to communicate effectively

Excellent grammar, punctuation, proofreading, editing and composition skills

Demonstrates effective communication skills, bilingual helpful.