Library Collections Associate (Tech Services)

Library Collections Associate (Technical Services)

Charlotte Mecklenburg Library

"Follow yourcalling, Find your career"

Please apply by 9/18/2025

Pay rate: $43,360.00- $54,200.00

CharlotteMecklenburg Library is one of America's leading urban public libraries,serving one of the country's great emerging metropolitan areas in NorthCarolina. Our library system serves a community of approximately one millioncitizens in the city of Charlotte and the towns of Matthews, Pineville, MintHill, Davidson, Cornelius, and Huntersville - all located in MecklenburgCounty. Accessible and welcoming to all, our library celebrates the joy ofreading, fosters learning and growth, connects people to each other and theworld, and inspires individuals with what they can achieve. Through our 20locations, online, and through targeted outreach, we deliver exceptionallibrary services and programs with a mission to create a community of readersand empower individuals with free access to information and the universe ofideas.

Position Summary

The Library CollectionsAssociate in Technical Services is responsible for administrative and clericaltasks to support collection activities. Thisrole involves collaborating with various stakeholders, materials receiving and processing,and communicating with library vendors.

Location:

LibraryAdministration Center: 510 Stitt Rd. Charlotte, NC 28213

Schedule:

FullTime - Monday through Friday, 40 hours per week.

Benefit Eligible

Essential Functions

Performing the unpacking of materials from vendors which willinclude receiving shipments from logistics, unpacking boxes, checking packingslips, routing materials to specific individuals if stated on packing slips.

Performing the processing of multi-format materials such as linkingitems in the Intergrated Library System (Polaris), scanning barcodes,processing items (barcodes, RFID tags, property labels, etc.) from smallervendors that are not already processed by our larger vendors.

Researchingand communicating with library vendors when new materials that are damaged andneed to be replaced.

Assistingwith receiving materials and processing invoicing from vendors.

Check-in anddistributing library materials to branches via the Automated Materials HandlingSystem.

Order anddistribute supplies to branches as requested.

Assisting with copy catalogingon an as-needed basis. For example, when we have backlog or a large project.

Assistingwith Interlibrary Loan processing on an as needed basis.

This position does have physical requirements. This includes beingable to lift items up to 30lbs and removing books from heavy boxes.

Participate in planning and evaluation of Collections &Access department operations.

Minimum Qualifications

Experience: Minimum of oneyear of library experience.

Education: High School diploma or equivalent

Combination of relevanteducation and relevant experience accepted? Yes

Preferred Qualifications

Associate's degree preferred

Ability to workcollaboratively across the organization to improve library service delivery tothe public

Ability to workin a pleasant, professional, and effective manner with customers, staff,coworkers, other departments, and library branches

Must have theability to learn and become proficient in functions required to perform jobduties, working effectively independently or as part of a team to completetasks as assigned

Demonstratedability to work well under pressure and to meet inflexible deadlines

Must exhibiteffective communication skills, interpersonal skills and flexibility whencollaborating with library branches, working with vendors, and the public

Knowledge, Skills andAbilities

Knowledge of

Basic knowledgeof equipment used in processing materials

Basic researchknowledge

Basic editingskills knowledge

Skills

Excellentverbal, grammatical, and written communication skills

Excellentinterpersonal and customer service skills

Excellentorganizational skills with attention to detail

Excellent timemanagement skills and attention to detail

Abilities

BuildingPartnerships: Identifying opportunities and taking action to build strategicrelationships between one's department and other teams, departments, communitygroups, or organizations to help achieve business goals

Communication:Clearly conveying information and ideas through a variety of media toindividuals or groups in a manner that engages the audience and helps themunderstand and retain the information provided

DecisionMaking: Identifying and understanding issues, problems, and opportunities;comparing data from different sources to draw conclusions; using effectiveapproaches for choosing a course of action or developing appropriate solutions;taking action that is consistent with available facts, constraints, andprobable consequence

InformationMonitoring: Setting up ongoing procedures to collect and review informationneeded to manage an organization or ongoing activities within it

Technical/ProfessionalKnowledge and Skills: Having achieved a satisfactory level of technical andprofessional skill or knowledge in position-related areas; keeping up withcurrent developments and trends in areas of expertise

Work Standards:Setting high standards of performance for self and others; assumingresponsibility and accountability for successfully completing assignments ortasks; self-imposing standards of excellence

Computer Skills

Proficient in various computerapplications including Microsoft Office Suite

Work Environment

Works in anoffice setting with moderate noise

Selection

This classification has beenidentified as having a role in the development of ADA compliant technologiesand for which the incumbent agrees to follow County policies to the best oftheir abilities in order to meet these obligations. No

Reasonable AccommodationsStatement

To accomplish this jobsuccessfully, an individual must be able to perform, with or without reasonableaccommodation, each essential function satisfactorily. Reasonable accommodationsmay be made to help enable qualified individuals with disabilities to performthe essential functions.

Disclaimer Statement

This is not intended to be anall-inclusive list of job-related responsibilities, duties, skills,requirements or working conditions. Other duties may be assigned based onbusiness need and the supervisor's request. Mecklenburg County reserves theright to revise the job description at any time. Designated positions may berequired to assist in emergency and/or disaster situations.