Civil Investigator I/II

Salary: See Position Description

Location : Harrisburg, PA

Job Type: Full-time

Remote Employment: Flexible/Hybrid

Job Number: 00274281

Division: Public Protection Division

Section: Tobacco Enforcement Section

Opening Date: 09/11/2025

Closing Date: 9/25/2025 11:59 PM Eastern

Position Information

Section: Tobacco Enforcement Section/Public Protection Division

Class: Civil Investigator I/II

Location: Harrisburg

Telework: This position will report to the headquartered location a minimum of 2 days per week. You may have the opportunity to telework the remainder of the week, if desired and based on business need.

Position Type: Full-time, Non-civil service, Union

Work Hours: 8:30 - 5:00

Salary Range: Civil Investigator I, Pay Range 6 - Starting salary of $55,436

Civil Investigator II, Pay Range 7 - Starting salary of $63,301

Basic Function

The Tobacco Enforcement Section (TES) has two primary missions that flow from the Master Settlement Agreement (MSA) of 1998, the agreement that settled Pennsylvania's lawsuit against the tobacco industry. The first mission is to safeguard the Commonwealth's annual receipt of settlement moneys by diligently enforcing the Tobacco Settlement Agreement Act of 2000 (TSAA) and by enforcing the Tobacco Product Manufacturers Directory Act (TPMDA) which includes maintaining a Directory of Certified Tobacco Product Manufacturers on the Attorney General website to prevent the sale of illegal cigarettes. The second mission is to police the MSA's public health provisions which restrict the advertising and marketing of tobacco products by participating manufacturers. The ultimate purpose of TES is to promote the health of Pennsylvania citizens through the reduction of tobacco use with particular emphasis on children and teens and to protect the receipt of the MSA settlement dollars that fund important state health-related programs and costs. In addition, the Section enforces the Cigarette Fire Safety and Firefighter Protection Act, 35 P.S. § 1254.1, which mandates the sale of reduced ignition propensity (Fire Safe) cigarettes and works with the PA Department of Health in the prevention of tobacco sales to minors.

Examples Of Duties

A Civil Investigator I could perform the below duties under the direction and guidance of an experienced investigator or supervisor. A Civil Investigator II could perform the below duties independently.

Reviews cigarette manufacturer certifications for inclusion in the Directory

Updates cigarette brand families in the Directory to ensure legal cigarettes are posted

Prepares notes, memos, and letters and maintains files

Creates and maintains Excel spreadsheets for analysis and payment histories

Reviews PA Department of Revenue reports and databases to verify cigarette sales, identify patterns, and detect misreporting and/or violations of tobacco laws

Drafts escrow requirement letters, reviews proof of deposits and bank statements to ensure compliance by due dates, and monitors account balances

Conducts field inspections of cigarette warehouses and retail venues to enforce tobacco laws, search for and seize contraband cigarettes, conduct interviews, and educate citizens

Purchases cigarettes for fire safety testing

Reviews PA Department of Revenue audits and accompanying sales reports to ensure compliance and proper reporting

Analyzes and organizes large amounts of data to identify what is relevant and identify patterns and issues

Draws sound conclusions based upon facts and makes appropriate recommendations to the supervisor and assigned attorneys

Prioritizes multiple work assignments under deadlines

Participates in multi-state conference calls to monitor tobacco information impacting Pennsylvania companies

Liaises with PA Department of Revenue's Miscellaneous Tax Division, Bureau of Criminal Tax Investigations, and Bureau of Audits; the PA Department of Health; other sections within the Office of Attorney General; other state agencies; and federal agencies to obtain, share, and evaluate relevant information and provide assistance when appropriate

Conducts phone interviews to obtain information, further investigations, and review certifications

Handles citizen calls/emails to resolve questions and complaints, and when appropriate refers matters to relevant agencies

Conducts undercover cigarette purchases over the internet to ensure compliance with tobacco laws

Reviews tobacco sales to minors violation data and enforces retail chain agreements

Attends meetings, trainings, and conferences, and may present at conferences

Routinely travels across Pennsylvania and other states requiring overnight travel and occasional overtime during evening hours

Performs related work as required

Minimum Experience and Training

Civil Investigator I:

A Bachelor's Degree from an accredited college or university OR

Graduation from high school with four years of responsible investigative, accounting, or paralegal experience OR

A combination of education, experience, and training that would afford the applicant the knowledge to perform the required duties

Civil Investigator II:

A Bachelor's Degree from an accredited college or university and one year of investigative, accounting, or paralegal experience OR

Graduation from high school with five years of responsible investigative, accounting, or paralegal experience OR

A combination of education, experience, and training that would afford the applicant the knowledge to perform the required duties

Health Benefits

This position qualifies you for the Commonwealth's benefits package which includes medical, prescription, dental, and vision coverage. Medical coverage is available on your first day of employment! Prescription is also available on your first day, for an additional cost for the first 90 days of employment. Dental and vision are available after 90 days of employment as well.

Flexible Spending Accounts (FSA) are available to all employees, regardless of enrollment in our benefits.

Paid Time Off

OAG employees receive 12 paid holidays each calendar year, along with earning paid vacation time and sick leave each pay period.

Retirement

For new employees, the State Employees' Retirement System offers various options for enrollment into our retirement plans. You will receive specific information on these options shortly after you begin employment.

To learn more about the benefits available to OAG employees, please review the

01

What is your highest level of education?

Some High School

High School or GED

Some College

Technical College

Associate's Degree

Bachelor's Degree

Master's Degree

Doctorate

02

How many years of investigative, accounting, or paralegal experience do you have?

None

Less than 1 year

1-2 years

2-3 years

3-4 years

4+ years

Required Question