Personal Banker - Mount Kisco, NY

Position Summary

Principal Duties and Responsibilities

Provides excellent customer service, identifies customer needs and suggest appropriate line of products.

Proactively develops new customer relationships and expands relationship with existing customers.

Possess good working knowledge of all depository products and alternate delivery services.

Research and resolve all customer problems and inquires.

Possess good working knowledge of all consumer-lending products.

Interview consumer loan applicants. Submit and close consumer and equity loans.

Basic knowledge of small business lending products.

Educates customers with all products and services and alternate delivery channels such as; On-line Banking, Bill Pay, Mobile Banking, ATM and Cash Management services.

Willingness to engage in outside business development activities including cold calling and community involvement.

Job Specifications

High School or equivalent with one plus year sales or banking experience.

Knowledge of Bank products and services.

Direct sales and customer service experience to meet or exceed personal sales goals and contribute to team goals.

Good oral and written communication skills.

Detail oriented and good organization skills.

Ability to prioritize workflow, multi-task, time management skills and ability to meet deadlines.

Cash handling experience.

Enthusiastic, goal oriented and customer focus.

Ability to analyze situations and solve complex issues.

Computer experience and familiarity with Microsoft Office (Word, Excel, Outlook).

Work involves sitting, extended period of standing, occasional walking and lifting up to 50 pounds.

Perform all duties in compliance with BSA/AML regulations.