Employee Benefits CSR

Employee Benefits CSR

Department: Insurance & Financial Services

Employment Type: Full Time

Location: Ohio

Compensation: $45,000 - $60,000 / year

Description

Growing independent insurance agency seeks Employee Benefits Account Manager with a minimum of 1 years' experience. This position is responsible for servicing and maintaining all existing/renewal group benefit plan clients.

We're looking for a highly professional customer service attitude and a strong desire to develop and maintain healthy client relationships. Strong organizational skills and attention to detail are a must.

Key Responsibilities

Ensures all aspects of quoting, proposal preparation and enrollment process are completed timely and accurately.

Able to develop and maintain a great working relationship with clients and insurance companies while servicing all aspects of the accounts during the year.

Presents the renewal proposal to the client; coordinates all aspects of open and ongoing enrollment including paperwork, online enrollment portal, and conducting open enrollment meetings for clients' employees as needed (may include public speaking).

Provides ongoing customer service to employer, employees and covered dependents', including assistance with enrollment, coverages, claims, and any other issues that may arise.

Skills, Knowledge and Expertise

Minimum of 1 year Employee Benefits (group health) experience

Extensive knowledge of group medical, dental, vision, disability, life plans benefit plans; familiarity with current employee benefits laws, both state and federal

Proficiency in MS Office, including but not limited to: Word, Excel, Outlook

An active Health and Life license

Strong communication, writing, organization, and presentation skills

Ability/desire to learn, and initiative to advance

Professional appearance

Strong customer service skills and experience

Ability to work both independently (a self-starter) and within a collaborative team environment

Benefits

Competitive Pay

Robust benefits package including health insurance, life insurance, 401k, PTO, dental insurance, vision insurance, etc.