Service Manager - Sherman Oaks, CA

Goodyear. More Driven.

The starting pay for this position is $22.00 /hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.

General Description:

Responsibilities will include, but will not be limited to:

Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests

Help drive and reach sales goals through guest interactions including tire and service sales

Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests

Responsible for contributing to the training and development of service department associates

Articulate all warranties, promotions, and advertisements

Utilize tools provided to make recommendations to guests based on manufacturing guidelines

Maintain a clean and safe work and guest area

Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:

Minimum 1 year of previous Automotive Service management experience

Valid driver's license

Must be at least 18 years of age

High School Diploma or GED

No relocation is being offered for this position

Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

Previous automotive service sales experience

Previous automotive service experience

Position Criteria:

Strong work ethic; independently motivated to produce results with limited influence from others

Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork

Ability to review, analyze, and interpret information, identify problems, and make decisions

Ability to read, understand, and follow procedures and guidelines

Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays

Commitment to following established safety policies and procedures

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Goodyear is one of the world's largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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