Integration Engineer

IPG Photonics is the world's leading developer and manufacturer of high-performance fiber lasers and amplifiers for diverse applications in numerous markets.

IPG's diverse lines of low, medium and high-power lasers and amplifiers are used in materials processing, defense, medical, biotechnology, scientific and advanced applications.

Founded in 1990, IPG pioneered the development and commercialization of optical fiber-based lasers, a critical technology in the CROSSBOW high-energy laser system program.

Position Overview IPG Defense is seeking a skilled Field Integration Engineer to support our Crossbow defense system deployment and customer success initiatives.

This role combines technical expertise with customer-facing responsibilities, requiring travel to customer sites domestically and internationally to ensure successful system integration, training, and ongoing support.

Key Responsibilities Customer Training & Support * Conduct comprehensive training programs for customers on Crossbow system operation, safety protocols, and best practices * Develop and deliver hands-on training sessions to ensure customer proficiency with the system * Create and maintain training documentation and materials * Provide ongoing technical support and consultation to customers post-deployment System Integration * Lead integration efforts of Crossbow systems with customer radar systems and existing defense infrastructure * Support both standalone and layered defense system configurations * Collaborate with customer technical teams to ensure seamless system interoperability * Troubleshoot integration challenges and provide technical solutions Field Engineering Support * Perform field-based troubleshooting across mechanical, electrical, and software system components * Conduct system diagnostics and implement corrective actions * Support field modifications and upgrades as required * Coordinate with engineering teams for complex technical issues requiring escalation Customer Relationship Management * Serve as primary technical liaison between IPG Defense and key customers * Gather customer feedback and requirements for product improvement initiatives * Maintain strong relationships with customer technical and operational teams * Provide regular status updates and technical reports to internal stakeholders Education & Experience * Bachelor's degree in Engineering (Electrical, Mechanical, Systems, or related field) * 3+ years of experience in field engineering, system integration, or customer support roles * Experience with defense systems, radar technology, or related military/aerospace applications preferred Technical Skills * Strong understanding of electrical and mechanical systems * Experience with software troubleshooting and system diagnostics * Knowledge of integration protocols and system interoperability * Familiarity with radar systems and defense technologies highly preferred * Proficiency with technical documentation and training material development Preferred Qualifications * Advanced degree in Engineering or related field * Experience with C4ISR systems or defense contractor environment * Previous military or defense industry experience * Security clearance (or ability to obtain) * Experience with international business operations Position Details * Location: Huntsville, Alabama (preferred base location) * Travel: Extensive domestic travel required (50-75%), with occasional international travel * Employment Type: Full-time, permanent position * Security: Must be able to obtain and maintain required security clearances