Insurance Collector - KOC Central Business Office

Description

Are you passionate about helping orthopaedic patients? Do you want to be part of the largest orthopaedic provider in Eastern Tennessee? Join the team at KOC in our Revenue Cycle Department, where we provide personalized care in a collaborative and supportive environment. We are currently seeking a full-time Insurance Collector who is committed to providing superior service and eager to grow within a highly respected orthopaedic practice.

At Knoxville Orthopaedic Clinic, our purpose is to improve lives through patient-centered care - every patient, every time. And we've been doing just that since our founding in 1930.

Key Responsibilities:

Assists with insurance accounts receivable (AR) management for physician claims

Monitors outstanding balances

Reviews reports including but not limited to clearinghouse rejections, claims denial tasks, and AR aging reports

Contacts payers to research claim status, notes accounts and follows up

Preferred Experience and Qualifications:

1+ years of experience in a medical billing office or similar

Experience with patient or customer collections

Maintain patient confidentiality and compliance standards

Excellent communication skills, both verbal and written

Ability to thrive in a collaborative, team-oriented environment and independently

Dedication to providing exceptional patient care and service

Why Join KOC:

Full-time and part-time schedule with flexibility

Training and mentorship in orthopaedics

Strong collaboration with referring orthopaedic surgeons

Modern, well-equipped facilities in a trusted clinical setting

Purpose-driven culture focused on delivering great outcomes and improving lives

We offer competitive pay and an excellent benefits package, including:

Low-cost, high quality medical, dental, and vision coverage

401(k) with profit sharing

Life insurance and long-term disability

Generous paid time off (PTO)

Employee discounts and more