Starling is looking for a lead server to help our culinary team shine.
The ideal candidate will help motivate our staff to provide excellent customer service in a rewarding environment, while ensuring efficient restaurant operation.
SHIFT: 11am-7pm, weekends and holidays included Essential Duties and Responsibilities * Excellent communication skills.
* Good interpersonal skills and abilities.
* Become the liaison between the kitchen and the front of the house.
* Assist with recruiting, training and development programs for all staff.
* Monitor employee dress code.
* Perform Dining Room opening and closing duties, and ensure all servers are trained to perform.
* Attend management and staff meetings.
* Interact with Residents by answering questions, solving problems, overseeing services, taking reservations and introducing him or herself to prospective Residents on tours.
* Undertake special projects as requested.
* Respond efficiently and accurately to Resident complaints.
* Organize and supervise Front of the House team member shifts.
* Appraise staff performance and provide feedback to improve productivity.
* Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
* Other tasks Culinary Director or Executive Director may need.
Skills * Proven work experience as a lead server or similar role in high volume atmosphere for a minimum of 2 years.
* Proven customer service training experience.
Experience: * Management: 1 year (Required) * Restaurant or Hospitality industry: 2 years (Preferred)