Staff Service Recruitment Associate

Opportunity Details

{dcrs_type} Staff Service Recruitment Associate

Atlanta, Georgia

Start Date: 8/11/2025

Pay: $25.00

Job Overview:

We seek a highly organized, tech-savvy Staffing associate to join our In-home Service Delivery team. This role is critical in building and maintaining our nationwide network of independent service providers to ensure efficient and reliable customer support. Reporting directly to the VP of Home Warranty Partnership Operations, this position is responsible for sourcing, onboarding, and supporting ISPs across various service categories, including HVAC, major appliances, plumbing, and more. The ideal candidate will possess a strong sense of initiative, solid Excel and database skills, and the ability to manage multiple priorities in a fast-paced, high-volume environment. Prior home warranty or service industry experience is highly preferred.

Schedule and Shift:

Monday to Friday: 8:00 am - 5:00 pm or 9:00 am - 6:00 pm

Full-Time

Primary Job Responsibilities:

Lead recruitment and onboarding efforts for all new Independent Service Providers (ISPs)

Close network coverage gaps to reduce locating delays and buyouts

Maintain up-to-date provider profiles within company systems and tools

Collaborate with Regional Service Managers (RSMs) to support daily ISP operations

Send, track, and follow up on provider agreements and rate adjustments

Manage, analyze, and report recruitment and performance metrics using Excel and internal tools

Maintain accurate notes and data across spreadsheets and internal systems

Actively participate in team meetings, share best practices, and drive process improvements

Perform other duties as assigned in support of network performance and service delivery

Qualification:

High School Diploma or GED

1+ years of experience using Microsoft Office, especially Excel

Strong multitasking skills with the ability to manage several systems and tools at once

Excellent written and verbal communication skills

Ability to work independently as well as collaboratively in a remote or hybrid team

High attention to detail, organization, and follow-through

Comfortable handling confidential information with discretion and professionalism

Benefits:

Health, Dental, and Vision

401K