Sales Support Coordinator

Basic Function:

The Sales Support Coordinator is a key partner to the Footwear Division in establishing and maintaining an effective & efficient sales process.

You will be responsible for:

Supporting the Footwear Division Sales Account Team by carrying out their respective customer administrative activities so they can focus on achieving their sales objectives.

Accountable for coordinating with internal teams to ensure our customers are receiving what they need to sell our products through their respective channels.

Understanding each customers' requirements at a detailed level and continuously looking for opportunities to streamline the customer focused administrative workload of ALL teams impacted, including sales, marketing, demand planning, supply planning, design & marketing teams.

Specific Responsibilities

Creates customer specific build sheets. Downloads images and assets from Salsify. Works with Photography to provide samples, and portal loads.

Answers emails/questions for retailers daily. Follows up as needed for any outstanding items. Approach internal team and external team professionally.

Tracks selling as needed per the request of Account Manager (IE creating Line sheets or PO and Sales trackers as requested by specific Account Manager)

Partner with ECOMM coordinator to review weekly site audits. Confirm ALL

Items on site are live, PDPs are correct.

Ensures all new styles and choices are on the website and the PP looks correct.

Tracks weekly pricing for retailers (IE. MAP Pricing online).

Creates catalogs as requested by Account Manager for specific retailer's needs.

Create seasonal commits based on committed buy plans from retailers.

Partners with Account Support and Supply Planning to review customer purchase orders and RGB production orders to confirm the information is correct.

Orders, ships, and coordinates Seasonal sample needs of retailers.

Orders and coordinates Seasonal sample needs for photography.

Partners with the Account Support team to works through order issues.

Recaps buying for the season with photos and numbers as requested by Account Manager.

Pulls Simparel reports as needed

Assists with SBS as requested by specific Account Manager.

Updates the retailer contact information to keep current.

Tracks open, pick, and ship as needed.

Selects retailers SKU/UPC set up.

Assists with inventory available to sell as needed.

Participates in internal weekly STRAT customer meetings.

Special Projects - As requested by Account Manager, Sales Support Manager, VP of Sales.

Assists in training new Account Managers/New Sales Support Managers as needed.

Qualifications

Requires a bachelor's degree with at least 2-3 years of relevant work experience.

Business-to-business experience is preferred for best practices of account management, customer service, and professional business etiquette.

Must have strong organizational skills and capabilities, with the ability to interpret multiple & varied sets of customer business needs.

Must have excellent written and verbal communication skills. The ability to communicate with all levels within and outside the company is critical.

Wholesale retail &/or sales functional experience is preferred.

Needs to be proficient in Microsoft Office Suite.

Digital asset management platform experience is preferred, but not mandatory.

Willingness & ability to travel as needed.

Alignment with RG Barry's values of trust, ambition, inclusion, creativity, responsibility, and teamwork.

Benefits

Medical

Dental

Vision

Short Term Disability (100% Company Paid)

Long Term Disability (100% Company Paid)

Basic Life Insurance (100% Company Paid)

Voluntary Life Insurance

Accident

Critical Illness

401(k) with Company Contributions

Legal and Identity Theft Coverage

Generous Team Member Discount

Education Assistance

Scholarships for Team Member's Children

8 Paid Holidays

One Week of Paid Summer Vacation

One Week of Paid Winter Vacation

Generous PTO

Hybrid Work Schedule