Client Success Manager - Events

04th August, 2025

The Company

Our Client is a B2B conference organizer based in Manhattan, New York. They are looking for a proven Client Success Manager - Events to join their team in a FT capacity. The company delivers B2B and executive conferences, networking events, webinars and media products globally for a diverse portfolio of industries.

The Role

The Client Success Manager - Events sits within Client Success/Sponsorship Team. The Client Success Manager will function as the main point of contact for event sponsors, responsible for ensuring the highest level of customer service for sponsors throughout the delivery of all conferences, networking events and executive events.

Key responsibilities will include:

Acting as main point of contact and communications with event sponsor throughout the full event cycle

Managing sponsor delivery and requirements to ensure sponsor expectations and client needs are met

Delivering high ROI for sponsors, prioritizing client concerns and monitoring client satisfaction

Owning full-cycle event management through to final reporting

Acting as main point of contact for event attendees

Collaborating across departments (Conference Production, Research, Marketing, Sponsorship Sales and Delegate Sales) to ensure all deliverables are in order and sponsors needs are met

Coordinating with Marketing team to ensure all aspects of event and creative are in line with company and client brand guidelines

Providing all post event reports for the business

This Job is Ideal for Someone who has

3-5 years experience in event management, ideally in conferences, meetings, and corporate events

Proven background in sponsorship management

Excellent client facing skills and experience managing client projects, demands and expectations

Strong project management skills

Excellent written and verbal communication skills

A passion for conferences and events and drive to thrive in a high-volume, fast-paced environment

Strong ability to manage multiple projects and deadlines simultaneously

Excellent communication, time management, attention to detail and problem solving skills

Excellent computer skills (MS Office, Mac applications)

Budget management experience

Local and interstate travel may be required

Bachelor's Degree preferred in communications, business, hospitality, event management or related fields

The anticipated base salary range for this position is $75,000 - $80,000 + benefits + up to $5,000 bonus potential annually, dependent on experience. The salary is based on a range of factors, including relevant experience, skills, knowledge, job-related qualifications, complexity of the role, market considerations, geographic location and region, and budgetary considerations. This is the anticipated base salary component of the total compensation package, which may include additional company benefits such as bonuses, commission, paid time off, medical, dental, vision, and retirement.

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All Candidates applying for this job must be legally authorized to work in the United States.

About KIN + CO.

FIND YOUR EVENT TRIBE. KIN + CO. is a boutique event recruitment agency, focused on engaging top events talent for our Clients across the industry.

We undertake all recruitment activities in accordance with applicable Equal Employment Opportunity Laws at the Federal and State level. It is our policy to provide equal employment opportunities to all individuals, regardless of race, color, religion or belief, national origin, marital status, sex, ancestry, age, disability/handicap, veteran status or any other classification protected by law.

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