Advanced Service Technician

Job Details

Job Location

01 - Glencoe, MN

Position Type

Full Time

Salary Range

$23.00 - $35.00 Hourly

Description

The approximate base compensation range is posted, but the actual offer will reflect our total compensation and benefits package. The offer will be determined by a number of factors including the selected candidate's experience, knowledge, skills, abilities, as well as internal equity among our team.

Purpose:

Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager or Senior Technicians. Consistently exhibits Midwest Machinery Company's core purpose and values.

Responsibilities:

Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products

Participates in Service EDUCATE Training programs required for the development of skills and knowledge

Maintains current knowledge of John Deere and competitive products

Maintains condition of vehicles, inventory, tools, and equipment

Maintains a clean work area and performs work in a neat and orderly fashion

Follows all safety rules and regulations in performing work assignments

Completes all reports and forms required in conjunction with work assignments

Accounts for all time on a timecard and for all material used in performing assigned duties

May perform diagnosis and repair in the field

Interacts in a positive and respectful manner with customers and fellow employees

Participates in the After-Hours Program

Actively assists in recruiting service work

Shares knowledge and skills with other company technicians

Maintains and promotes a safe work environment. Demonstrates understanding of and ability to follow all safety rules and regulations in performing work assignments

Performs other duties as assigned

Qualifications

Experience, Education, Skills, and Knowledge:

High School Diploma or equivalent experience required; Associate degree preferred

1+ years of experience performing service repairs or certificate/diploma from a recognized program

Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures

Proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment

Ability to use Service Advisor and basic computer functions

Ability to operate vehicles and equipment used for diagnostic purposes

Ability to use a forklift/skid loader, forklift certification preferred

Proficient oral and written communication skills

Basic Service Technician certification preferred

Physical and Mental and Other Requirements:

Frequent bending and stooping

Ability to repeatedly lift up to 75 lbs.

Standing for extended periods of time

Occasional work outdoors in extreme heat or cold, rain or snow

Occasional work on ladders

Occasional work in confined spaces

Ability to work extended hours and weekends

Valid driver's license with an insurable driving record required

Must pass a pre-employment background study

Benefits:

Paid Time Off including PTO, Holiday Pay, Bereavement Pay, Civic Pay, and Volunteer Time Off

401k plan with company match

Multiple health insurance plan and network options with Health Savings Accounts

Dental and Vision plans

Medical and Dependent Care Flexible Spending Plans

Company paid life insurance with ability to purchase more

Company paid Short-Term Disability coverage

Multiple voluntary benefits available including LTD, Accident, Hospital Indemnity, Critical Illness, Whole Life, ID Theft

Employee Assistance Program

Paid uniforms or clothing allowance based on position

Employee Discount Programs

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Midwest Machinery Co. will reasonably accommodate the known disabilities of qualified disabled individuals.