Operations Specialist

Position: Operations Specialist, Operations Job Description: The Operations Specialist in the operations department will coordinate the day-to-day operations of all clerical aspects such as receiving calls, inputting orders for fulfillment and shipping of Omni's 3PL client orders.

Must be proactive in providing quality customer service and can handle pressure and responsibility in a fast-paced environment.

Working together with our routing agents and partners to ship out orders in a timely and affective manner.

We work in a team atmosphere; all operators are cross trained in customer accounts.

The sales team, warehouse staff, and operators work together to meet our customer's ever-changing and evolving needs.

Core Responsibilities & Duties: * Daily contact with clients in all forms of communication * Daily monitoring of shipment status * Ensure compliance with Transportation Security Administration (TSA) and local & federal regulations * Monitoring and answering emails on a timely manner * Other duties as assigned Job Requirements & Qualifications: * Excellent customer service skills * Exceptional verbal and written communication skills with the ability to work with all levels of the organization * Ability to set priorities, meet critical deadlines, analyze and solve problems * Basic to advanced computer skills * Demonstrate the ability to work in a fast-paced environment What We Offer: * Competitive base salary * Paid time off within the first year of employment, sick time and holidays * Company provided life insurance * Health, vision, and dental insurance options * Commuter benefit plan * Optional supplemental life insurance * 401(k) * A great place to work with a terrific culture #FWRD3