Required Education:
• Bachelor's degree required
Required Experience:
• Progressively responsible experience in business analysis within the last five years (5 Years)
• Proven experience in developing and delivering training, including eLearning content and instructor-led sessions
• Strong analytical, facilitation, negotiation, and communication skills
• Demonstrated ability to work effectively with diverse stakeholders and manage complex projects
• Digital Skills Training Designer
• Online Web-based Training Developer
Preferred Experience:
• Multi-tier computing (mainframe, mid-level, desktop)
• Internet/intranet-based service delivery
• Electronic Data Interchange (EDI)
• Imaging systems
• Data warehousing
• Geographic Information Systems (GIS)
• All solutions must align with the State's architectural framework, emphasizing information sharing, data integration, and network interoperability to enhance service delivery to Tennessee citizens
Job Responsibilities:
• Analyze and document complex business processes and requirements to support service delivery improvements
• Develop and evaluate alternative solutions, including business process reengineering and IT system enhancements
• Design and deliver comprehensive end-user training programs, including eLearning modules, to support the adoption of new applications and systems
• Conduct cost-benefit analyses in accordance with State methodologies
• Lead or contribute to project planning and execution from inception through implementation and maintenance
• Create data models and process/activity models to define and communicate system functionality
• Support system installation, testing, data conversion, and ongoing maintenance
• Facilitate workshops and stakeholder sessions to gather requirements and explore solution options
• Conduct special studies and prepare reports on business process and system-related issues
• Build strong relationships across all levels of State staff, from clerical to executive leadership
• Apply hands-on experience in data modeling and process modeling as needed
• Ensure solutions are integrated across multiple functional and technical environments
• Stay current with emerging technologies and apply them to solve business challenges effectively and cost-efficiently
**Only those lawfully authorized to work in the designated country associated with the position will be considered.**
**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website .
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here .
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department .
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).