Care Manager

Potomac, Maryland

Job Summary:

This is an essential position which directly impacts thequality of life of each resident. Responsibilitiesinclude but are not limited to delivering personal care to residents, servingmeals and snacks, assisting with activities and housekeeping as assigned. Care Manager focuses on maintaining anenvironment for socialization and independence. All actions must display respect for residents, family membersand staff.

Responsibilities :

- Ensure that the attainmentof Victory Housing Mission Statement takes precedence over all decisions andactions.

- Adhere to all Victory Housing policies and procedures, COMAR 10.07.14 regulations as well as County, State andFederal guidelines including by limited to DOH, CDC, CMS and OSHA.

- At all times, implementuniversal precautions and infectious disease control protocols. Wearsassigned PPE appropriately per policy and as requested.

- Complete all assignedtraining including initial orientation, COMAR 10.07.14 requirements, monthlyin-services, HIPAA, VHI required personal care and skills modules. Participates in required safety anddisaster drills as assigned and mandated.

- Provide personal care needs, emotional support, and social stimulation to residents.

- Utilize Eldermark platformto adhere to assigned resident service delivery and daily tasks. Document completion of tasks utilizingassigned IPAD.

- Assist residents according to ISP and Care Tracker. All care is to be delivered unique to each resident, accounting for their preferences, abilities, and expectations. Services include but notlimited to, the following:

- Shower/Bath as assigned

- Dress, or assist with dressing (or undressing), using clean clothing

- Brush hair; apply make- up

- Brush teeth; clean dentures

- Assist with shaving

- Assist with toileting and remind, as needed

- Assist Resident with makingbed or make the bed for them, if necessary, daily

- Perform housekeeping tasksin the resident's suite as needed, i.e., emptying trash, cleaning toilet orsink, putting clothes away, etc. Besure the room is tidy and the floors are clutter free.

- Toilet all residents asassigned and/or needed. Indicate in Eldermarkthe completion of each toileting task. Documentany unusual behavior in the Progress Notes and notify the Health, WellnessRN/LPN/Coordinator.

- Serve meals in the diningroom with the utmost attention to hospitality and customer service. If required, deliver meals on awell-appointed tray to resident in their suite.

Responsibilities in the dining room include:

- Wheelchairs are not permitted in dining room. Residents are to be walked to dining room table and assisted into theirchair.

- Set tables according toposted diagram. Make sure allcondiments, butter, creamers, jellies are on each table.

- Have beverage stand prepared and ready to pour

- Have tray stands strategically placed inthe dining room and ready to servefrom per Victory Housing policies and procedures

- Check to guarantee allresidents are in dining room prior to starting meal service; locate and assistresidents to dining room as necessary.

- Assist in serving meals according to serving pattern or assigned tables. Greet residents and request theirchoice and portion size for the meal.

- All meals are to be servedat safe and allowable temperature, covered and in compliance with safe foodhandling practices.

- Be available to bring seconds if requested or to assist with individual needs such as cutting of meat.

- Offer beverage refills throughout each meal. Hydration is critical.

- Clear dishes as residents finish each course.

- Offer diabetic desserts if appropriate.

- Assist with clean-up after meals:

- Vacuum, sweep or mop the dining room based on floor type within 30 minutes of last resident in dining room

- Clean chairs after each seating

- Maintain and Restock Victory Drink, Snack and Laugh Station

- Check station every two (2) hours

- Clean/Sanitize as needed

- Bring dirty cups, glasses, and plates to the kitchen every two (2) hours

- Remove trash as needed

- Prepare coffee and tea so that it is always available for residents and guests.

- Always have available the assigned fresh snack.

- Always have clean glasses and plates available.

- Announce to residents and gather them for all activities. Create a fun and exciting environment fosteringparticipation. Bring residents thatneed assistance to activities.

- Lead and participate in daily activities as assigned,encourage Residents to participate in activities.

- Answer help and call bells within 3 minutes maximum and take appropriate action.

- Assist in answering incomingtelephone calls in a professional manner and write down a message with all important details (name, phone numberand nature of inquiry).

- When applicable, placesoiled clothing in laundry bag. Washany clothing that needs immediate attention.

- Assist residents withphysical support as needed. This mayinclude assisting with ambulation, assisting from the floor after a fall,assisting from the bed or bath (or shower), assisting onto or off the toilet,assisting residents to evacuate during an emergency, etc. Note, wheelchairs are to be used on alimited basis as directed by PT/OT. Victory Housing embraces independence anddignity, not teaching dependence for convenience and time saving measures.

- Document legibly in Englishappropriate information in Communication Log. Read and certify by signing and dating, the Communication Log beforeeach shift commences.

- Perform individualized oneon one activities and services for Residents as assigned and as time allowssuch as reading, writing letters, etc.

- Teach and encourageself-care and independence whenever possible in coordination and direction bythe Health, Wellness, Delegating RN/LPN/Coordinator.

- Provide encouragement forsocial interaction with other Residents, family members, or staff.

- Perform special duties asassigned such as cleaning laundry rooms, storage closets, etc.

- Ensure a safe environment by following safety procedures for:

- lifting and transferring

- smoking

- fire and disaster

- report of unsafe and/or unsanitary conditions

- completing accident reports when appropriate

- storage of chemicals

- following proper infection control techniques

- assisting housekeeping personnel as needed

- reporting any equipment malfunction to appropriate party.

- Maintain good public relations through positive and professional attitude at all times.

- Work closely with your co-workers to support the team. Maintain a happy and supportive atmosphere through music, smiles and a helpinghand.

- Perform other tasks as assigned by supervisor.

- Attend monthly Staff Meetings and scheduled training sessions.

Job Qualifications:

One year of experience in caring forgeriatric residents. Training andexperience as a certified nurse aide preferred. Team player with good communication skills, caring attitude andgenuine concern for seniors required. Mustspeak, read, and write in English. Mustbe current on all vaccinations including COVID- 19 and receive CDC recommendedbooster doses.