Attractions Team Member A - Dollywood Theme Park - Part Time Seasonal

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking an Attractions Team Member who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Attractions Team Member checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Attractions Team Member is responsible for all aspects of assigned attraction, to include safety, friendliness, cleanliness and line speed within assigned areas. This is to be done in a manner consistent with the values and mission of The Dollywood Company.

Additionally, the ideal candidate should be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

Operate ride controls/control panels in all weather conditions

Verbally communicate and enforce Safety rules

Steady guests while entering/exiting ride vehicles during evacuations

Inspect harness and other safety equipment prior to use

React calmly and quickly in stressful/emergency situations. Physically assist Guests throughout the ride/attraction as required

Visually observe guest actions during ride operations to prevent safety hazards

Visually ensure guests are not adjusting safety equipment and observe actions to prevent safety hazards while on ride/attraction

Complete required safety paperwork on a daily basis

Initiate friendly interaction with guests

Keep ride/attraction area clean

Work varying hours and at different areas when needed

Complete ride/attraction safety ride-a-round/walk through if/when required

Properly train to follow all centralized measuring guidelines

Maintain confidentiality at all times

Follow all safety standards to include reporting any violation of standards

Management reserves the right to change and/or add to these duties at any time.

Education and Experience Required

Must be at least 16 years of age

Basic computer skills

Must successfully complete a pre-employment background check and drug screen

Knowledge, Skills, and Abilities

Must be self-motivated and disciplined

Must be able to prioritize and complete work assignments on a timely basis

Must maintain strict confidentiality and judgment regarding privileged information

Must be willing to constantly improve

Must promote and support a "team" work environment by cooperating and helping co-workers

Must adapt to changes easily

Must show appreciation to others

Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines

Willing to work in any assigned area of Attractions and perform other functions as assigned

Able to display and live out Lead with Love Qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable

Able to maintain good personal hygiene

Able to get along with other employees to work out problems and resolve conflicts

Able to comprehend instructions and retain information

Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays

Able to be productive in a fast-paced, dynamic environment

Able to be flexible to handle frequent changes in priorities

Able to operate/drive a company vehicle with valid TN driver's license

Able to add, subtract, multiply and divide with accuracy

Must be able to lift 30lbs with or without 2-person lift. 30+lbs require a 2-person lift

Able to tolerate temperatures of 0 to 140 degrees

Able to work outdoors

Able to wear a full body safety harness and climb up to a 200 ft lift in order to perform inspections, conduct ride evaluations and host training

Able to climb evacuation steps and maintain good balance

Able to ride all rides/attractions which require a physical ride through inspection

Able to wear all PPE as required

Able to tolerate all chemicals/detergents utilized in the area

Able to be subjected to periodic random drug screening as outlined by company policy

Able to remain attentive and alert at all times

Able to memorize written safety standards and/or scripts

Able to speak clearly to include the use of PA systems and two-way radios

Able to work outdoors in a variety of different weather elements with exposure to bees, insects and wildlife

Minimum of 18 years of age is required when/as:

Ride Operators at rides designated as High Thrill Attractions (as defined by IAAPA standards)

Any activity with use of a motor vehicle to include trams and shuttles

Drive vehicles operated exclusively on rails

Work on or ascend lift hills whether in training, normal operations, or evacuations

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.